Customer Ratings & Reviews

Membership is good to have if you purchase many items, you will receive 2 years of protection on most of your items.

The membership is a good value. I have used the Geek Squad's services many times and have not had to pay for the assistance.

This membership is an excellent value. Member prices, plus unlimited Geek Squad support are great. Also, love the peace of mind of getting protection plans on our purchases.

I wouldn't live without this! With everything electronic these days, this is a great bargain. I save more than the cost every year with the services provided. Thanks!

I have been a Geek Squad member for over 12 years. I have made several purchases during this time and also used the services of IT specialists. All associates have been extremely patient and helpful when I need assistance. Extended warranties and delivery and installation an added bonus.

This membership has been a great buy. Knowing that every item I buy at Best Buy has the protection. I will continue to repurchase it again.

Every time I have used it I have had no problems. The team is easy to work with and usually resolve my issues.

Great value and confirting to know that help is a click away

This has paid for itself many times over. I am a big fan. They automatically give me the best price and keep me up to date on my products.

This membership is a real value. I know I can get help from Geek Squad when I have a problem. Also I get good pricing when I shop.

always great to have... has covered my computer problems so far and haven't had to pay anything extra... love the Geek Squad

Love Best Buy! I’ve purchased two large I Pads Two Apple Watches. Screen saver. A microwave. A stove. A dishwasher. All Samsung !

Excellent we will always use this service. It’s a very useful and pays for itself with the first time using!

When I bought my first computer, it was at Best Buy. At that time, I became a Geek Squad member and have done so ever since. I've alwsys appreciated the service this provides for me.

Tech support great service was answering my calls when I needed them couldn’t be better than that. Have a membership for five years. It works great for me. I feel safe I feel comfortable no worries about any of my appliances or electronic in. My home is always protected. Thank you for being there.

I use to thinknit was a 5 star but they stopped the free installation which i had been spoiled to. U still get a free warranty for as long as the product allows and discounts on select items. They delivered and installed my washing machine and it has a great warranty which in itself basically paid for one year of this plan

Great value and an absolute MUST for old geezers wit no kids/grandkids nearby.

I found being a total member worth it. Especially if you purchase from Best Buy and utilize the Geek Squad services. Definitely saved me money over the four plus years having it.

This subscription pays for itself whenever there's a problem and just knowing experts are waiting when I don't.

Good value for this annual fee. A single repair could cost more than the annual fee! So, big savings.