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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2963 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 2,963 reviews
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this service a few times with virus removal and printer installation. For each visit the staff was knowledgeable and professional. All my issues were resolved. I highly recommend this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Membership is so helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to know I always have a way to get help when needed, which is why I have had Total membership for the last several years. I usually only have to pay for new parts or equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel very secure knowing we can bring any of our devices there for support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total Yearly Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this membership for many years. I would highly recommend it to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total membership is GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Total membership is GREAT, it covers all protection plan costs for any appliance, TV or other electronics purchase (at no additional cost to the member)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value and you get great service and support with geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a membership with my Best Buy total. Is a great way of having someone to help you when you needed it , especially if you’re a busy or just a person who are learning the ropes of having and using your electronics or appliances. It gives you piece of mind and fast services with knowing you are getting the best services with knowledgeable and experienced professionals who will treat you like a VIP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! Member prices! Geek Squad support is great! I’ve been a member for many years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total membership very important since I own computers and software. Team very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best product ever. You can always take your items that need to be looked at by the GeekSquad and its amazing how much you can save yourself by them fixing it and you only pay a small price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB Total Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful to have when having issues anytime with laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Special Aide

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision i made to obtain membership. Not being a tecky having a dependable IT department anytime is peace of mind. Also, notifications of specials makes purchasing items easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is great coverage and provides savings all year long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    what a great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have used this several times to have the GEEK SQUAD remote in and help me w a problem ! well worth the $$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a value if you buy 3-4 electronics a yr you get the warranty free which is kinda costly in its own. Saves you some money and you get a few perks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad huge help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad; especially as s senior! Saved our sanity & coached us properly on a recent computer hacking scam.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My best buy total membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is really good with it comes to discounts and benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership gets More Service(s) and pre-scheduled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my Geek Squad membership for everything needed to run my business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    At ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel totally at ease knowing that my devices are covered by Total Care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wonderful service. I have used it on several occasions and they have really been helpul

    I would recommend this to a friend