Customer Ratings & Reviews

It is a real value to me. My computer got hacked. But just with a phone call ,they where abke to solve problem with in 30mins

We use this membership for our household and small business. If you need to take in a machine 1 or 2 times a year...its well worth it.

Tech support great service was answering my calls when I needed them couldn’t be better than that. Have a membership for five years. It works great for me. I feel safe I feel comfortable no worries about any of my appliances or electronic in. My home is always protected. Thank you for being there.

This membership is a real value. Member prices was covered multiple devices. It’s really good plan to have if you want to maintain your devices and keep them in top not good product.

never have gotten a tech who spoke clear English. Some are entirely un-understandable and I've asked to be transferred. Some are clearly unprepared for the job.

This membership offers a great value. Discounts on products and expert help are just two pluses for this membership. Recommend buying this membership!

I have always used geek squad for all my purchases. They have always been able to solve my problems.

Best Buy Total is the way to go. If you have any issues, they can help you fix them and run your computer remotely to fix the issues.

Membership is a great value for the price! Reminders and info are very helpful!!

Have my Best Buy’s total for years, great protection. Of my equipment, excellent service from Geek Squad when I’ve had any problems

My yearly Membership with Best Buy gives me online focus with my Computer to be updated which is very handy since I don't have to physically haul the computer into the Plant.

This is perfect purchase, Phone service and very patient staff walking you through every step I have used it several times for problems with laptop.

There is great value in having this membership. The Geek squad members are very knowledgeable.

The best deal in town. Total tech is excellent. Get more bang for my money in this program than any other subscription service. Tech support, extended warranty, etc.

The membership has been very financially worthwhile for us. We have used it more often than we originally thought we would. Appointments withe the Geek Squad have been easy to get.

Love my Total Tech membership. Very very valuable for IT and home entertainment system support. Will renew this subscription forever!

This membership is a real value! I use it all the time!

The Best Buy yearly protection plan works well with all the items that we purchase. We have no problem so far that they could not handle. So glad that it is available to us. Nothing to worry about.

This plan comes with free installation and haul away of old products! We purchased a treadmill from BestBuy and got free delivery and setup on the 2nd floor of our home for free. We purchased a thermostat and had it delivered and installed for free.

This membership is wonderful. The money you save and the service you receive is not available anyplace else. I have purchased many items, but the best thing was my dishwasher, delivery, setup and they took the old dishwasher away. Could not ask for anything more.