Customer Ratings & Reviews

I recently had the pleasure of shopping at Best Buy, and I must say that my experience was nothing short of exceptional. From the moment I walked through the doors, I was greeted by friendly and knowledgeable staff who made me feel valued as a customer. The level of expertise demonstrated by the employees at Best Buy is truly unmatched. They took the time to understand my needs and provided me with personalized recommendations that perfectly suited my requirements. Whether it was a new laptop, a home theater system, or a gaming console, the staff at Best Buy went above and beyond to ensure that I made the right choice. One aspect that truly stood out to me was the extensive product selection available at Best Buy. They have a wide range of top-quality electronics and appliances, making it a one-stop-shop for all my tech needs. Moreover, the store was well-organized and clean, making it easy to navigate and find what I was looking for. What impressed me the most was the level of customer service I received. The staff at Best Buy were patient, attentive, and genuinely interested in helping me find the best products within my budget. They answered all my questions with a smile and made sure I left the store feeling satisfied and confident in my purchase. Furthermore, Best Buy's commitment to customer satisfaction extends beyond the initial sale. They offer excellent after-sales support, ensuring that any issues or concerns I may have are promptly addressed. Their knowledgeable and friendly customer service team is always ready to assist, making the entire shopping experience even more enjoyable. In conclusion, I wholeheartedly recommend Best Buy to anyone in need of electronics or appliances. Their exceptional service, unmatched expertise, and commitment to customer satisfaction make them a standout company in the industry. I am grateful for the positive experience I had and will undoubtedly be returning to Best Buy for all my future tech needs.

Recommendation to purchase made total sense with buying a new computer. They set up the new computer, transferring everything from old computer. And we can bring computer in if any issues.

I am happy that I purchased the Total Buy membership. The Geek Squad was able to transfer all of my files to my new OmniBook from my old cracked laptop. Whew! What relief. I am now up and running again.

At the end of this cycle I will re-evaluate if the membership is worth the price. Since I have paid for it, I opted to buy our new appliances from Best Buy. At first I didn't notice that despite changing my primary address, delivery defaulted to my old address. I caught it, used the adjust shipping address option on the order and figured no biggie, it will just delay when the install happens. Absolutely nothing but headaches since that. The installation / haul away seem to be unable to be scheduled together, if at all. Day of install finally comes, and I receive a text saying appointment has moved to Christmas Eve. over 1 hour on the phone, and another 30-45 min in chat over the last few weeks and nothing is still solved. I'm sure there is some partner or integration they use to schedule these, but whatever it is, it's terrible and unreliable.

My family loves Best Buy! It's our go to place for all electronics. The pricing is good as is the service.

Definitely recommend getting total tech membership. On top of protection for all of your items to get extra sales throughout the year.

I like buying the extra warranty and coverage for my family simply because I'm not usually not home or able to help out so anything to help my wife an family and warranty just makes sense

Great pick membership. They helped with the installation at the store. Great service.

This membership provides important protections and access to experts on the geek squad.

It's worth you having it....my experiences with best buy has has always been excellent.

There has to be better way to advertise this product is godly everyone needs to know!!!

Totally worth it! I would recommend to anyone looking to get return on there purchases!

They set up my new computer and disposed the old one and everything went was so smooth.

This membership is a great value. I can call the Geek squad and have all issues solved.

Membership is great I can bring any device to get it checked for free for a whole year.

We have a great peace of mind that if we have any issues we need to discuss at Best Buy that our Best Buy Total membership has come in very handy in the past.

Geek Squad did a good job of transferring data from old computer to new. However, they overlooked my primary concern which was no Windows Security/Defender. I had to download a new copy of Windows 11 which resolved the problem.

The membership is a great value. I have used it with the purchase of a new laptop virus protection and Microsoft Office

One of the smartest purchases I have made. Small $ for a big piece of mind, I have had no hassle using it several times

I highly recommend the Best Buy Credit Card to anyone who loves technology and wants to maximize their savings on electronics and appliances. Not only does the card offer excellent financing options on larger purchases, but the exclusive rewards and discounts for cardholders make it incredibly valuable over time. I often recommend it to friends and family who shop at Best Buy, especially when they’re upgrading their home entertainment systems or buying new laptops. The ability to earn rewards on every purchase, combined with the flexible payment plans, makes this card a smart choice for both tech enthusiasts and casual shoppers. It’s definitely a card worth considering if you want to get the most out of your purchases.