Customer Ratings & Reviews

BEST BUY'S TOTAL TECH SERVICE IS AN EXCELLENT PROGRAM. IT PROVIDES YEAR LONG PEACE OF MIND TO THE MEMBERS ABOUT ALL OF YOUR ELECTRONIC GADGETS. BESIDES THAT, IT IS REALLY WORTH BEING A MEMBER OF TOTAL TECH AS YOU GET A LOT OF OTHER BENEFITS WHILE SHOPPING AT BEST BUY.

This membership is a great thing to have. I’m not tech savvy, so definitely wouldn’t want to be without them. They are always helpful.

Great value, love the rewards. Gest Buy knowledge is helpfull.

It was better before when my membership cover free instalation of my equipment. I should have been grandfather in when you changed your policy

I really like the yearly plan I like all the extra perks that comes with it

Great feel squad service and adds two year warranty to any item you purchase. Plus other great deals.

I enjoy the advantage of being able to have online support as well as in store help. The staff are wonderful and very helpful. I know that if I have a problem they are there to help.

If I ever have a problem a Total Tech is there to help 24 hours a day! So patient and kind too!

This membership has been with me since my first purchases for school computers, home appliances and everything in between.

Good services available for all my tech devices. Good service.

I love having Best Buy total, I just bought a wash machine and got a two-year warranty because I had this extra protection. It also covers up to three computers. I bought my daughters apple laptop recently, and it also comes with a lifetime warranty.

Great membership saves you money in short term and long term

With Best Buy Total, I had a damaged cell phone, the screen was cracked, and I was able to replace the cell phone free of charge (up to the value of the purchase price of the cell phone damaged). This was a warranty thru having Best Buy Total for a year on cell phone purchased there.

Really comes in handy when you need repairs or anything that needs trade in. Great value to cover routine maintenance as well.

Love that we have this - and with my annual bestbuy membership I get added benefits on items that I buy

This is the best "insurance" to have -- especially if Best Buy is your "go-to" store for anything technical -- tv's, phones, etc.

A little confusing now. We are seniors and there were applications etc that we are not familiar with - ex: co-pilot - and things just don't work the same but we will get the hang of it.

I absolutely love working with Best Buy Total Membership Geeksquad has come a very long way and the technical support staff is wonderful and I am soo happy that they know just what to do with my Computers.. Thank You Geek Squad.

This membership is worth the price. Had to use the geek squad a few times with it and it pays for itself.

I first got my Geek squad membership for my computers, and when I purchased my appliances, the installation was free. I had forgotten about my membership and when I started given the salesperson my information, they said that I was a member. I really didn't know about all the perks offered with the membership; it was great.