Customer Ratings & Reviews

This membership is a real value. Give peace of mind to know that technicians are avaliable to solve the problem(s).

Good value for this annual fee. A single repair could cost more than the annual fee! So, big savings.

the membership cost is a very good price. it is worth the cost

This has been a great investment. The geek squad team are incredible, honest and professional in their jobs.

I was happy with the services that were done today.

Love having this Total Tech membership. It has saved me a lot of money, makes it easy for repairs and assists with all sorts of purchases, not just computer related. I've had it for several years and I'm always pleased to have it when I need it!

I do like having the benefits with this membership, extra time with warranty and I’ve had it for at least five years in Best Buy. Peak squad has been great to me by rearranging wires in a PC and installing screensavers.

The Best Buy membership is well worth the price. Having the Geek Squad has been very helpful. We have used it many time through the year!

Great service and saves me a lot of money through the year in installation, service, maintenance or warranty costs. Only worth it if you are buying, installing or upgrading things constantly. I bought a new house and slowly but surely added many appliances and consumer electronics.

There’s nothing “total” about this membership anymore. No more delivery and install, no more car audio install, limited computer geek squad support, there’s still value in the 2 year warranty on purchases, but that’s about it. They keep removing benefits, and just increased the price.

This membership is a real value. Peace of mind because members get free geek squad service. For the value you can't beat it. I have had this service for lots of years.

My Samsung Tablet, I got a good deal best. Buy, I use it for everything. My email, my picture.

I like this membership. I live close to Best Buy and find myself going in at least 1X a month to have Geek Squad fix stuff on my computer. It is a great service. On the other hand, I do NOT recommend EVER using their online chat service. It is terrible! You wait forever. The first person you speak to is not qualified so they move you up to next level and so on. Most of the time I have not had any success with the online chat.

I was able to use the product immediately once I opened it.

Very happy with my membership. It offers great savings and geek squad is always ready to help when needed. We’ve had a membership for a few years and have always felt it was a good deal.

I really enjoy having a professional to count on too.

Unlimited Geek Squad support plus protection on other products that I purchase. Great peace of mind. I have used it several times and it has saved me a bundle

The membership pays for itself and an excellent value. I've influenced my brothers to sign up

I have a challenged adult child that lives by his computer. I am sometimes in store 3 times a week. No way I could afford all this service without total tech.

When you have a virus attack a damaged computer, systems breakdown and the cost to fix then you will be glad