Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 2693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 2,693 reviews
  • Rated 5 out of 5 stars

    One of my all-time-best purchases from Best Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying this Total Membership 2 years ago, and renewing it - is by far the wisest thing I have done. So many things are covered (eg. AppleCare on all my Apple devices) that it literally pays for itself and then some. I have convinced my family and friends to buy it too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comes in handy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always forget that I have this until I buy something, and then it's a nice surprise when the shipping and/or delivery is free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Renewal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy for Best Buy made it possible to renew my membership annually!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessity.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never leave home without it! For a senior, it’s a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership = outstanding service and is economical

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a necessity to maintain my computers, this day and age with all the electronics a professional group such as the Geek Squad is so much more economical and reliable to install and keep up to date the tv, washer, dryer, and computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't live without this plan - it's priceless!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never be without this plan! The GEEK SQUAD support is amazing and I never have to worry about problems with my computer and laptop. I highly recommend this service plan to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is great to have. Would highly recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love this and renew it every year.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. It is peace of mind and Best Buy is so great about trying to help with problems. Just nice to get a tune up any time you need. Worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We use our membership.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Member prices/discounts plus Geek squad support make this a great value. It’s there when you need it! Great price for the services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Senior Support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the Geek Squad support. As an adult over 80, I frequently have issues that the Geek Squad fixes in a flash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    eddie

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a member for a number of yrs and I am always provided great support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have peace of mind with the 2 years warranty included in all my purchases and the technical assistant for all my computers, TV's, etc. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love the support of the Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My membership is a real value. I am confident when I have issues that need to be fixed the Geek Squad will be there to fix them ALL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    having the peace of mind of having support when I need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it once in all the years i had it. Love seeing the specials

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Total Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is great to have. I Love the Geek Squad protection that's offered in this plan. I use this plan all the time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Depends how much you use it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really depends how much you use it. If you need help from Geek Squad several times a year and you are purchasing things from Best Buy it is probably worth it, but is not then not so much. I have been a little frustrasted with the big price jump and the separation of WebRoot from the plan. Now it costs extra rather than part of the subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    God send for a business!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With multiple computers and almost always purchases through BestBuy.com (or local store), this has saved my company a lot of money and hassle over the years. I've got it setup to auto-renew each year to prevent lapses in coverage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Total Tech Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with my membership. I wouldn’t want to be without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership and this HP laptop!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Best Buy membership and Geek Squad support. Additional protection plans are great and give me peace of mind.

    I would recommend this to a friend