Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 2693 reviews
(2,693 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
One of my all-time-best purchases from Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buying this Total Membership 2 years ago, and renewing it - is by far the wisest thing I have done. So many things are covered (eg. AppleCare on all my Apple devices) that it literally pays for itself and then some. I have convinced my family and friends to buy it too.
I would recommend this to a friendRated 5 out of 5 stars
Comes in handy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always forget that I have this until I buy something, and then it's a nice surprise when the shipping and/or delivery is free.
I would recommend this to a friendRated 5 out of 5 stars
Easy Renewal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy for Best Buy made it possible to renew my membership annually!
I would recommend this to a friendRated 5 out of 5 stars
Necessity.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never leave home without it! For a senior, it’s a must.
I would recommend this to a friendRated 5 out of 5 stars
Membership = outstanding service and is economical
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is a necessity to maintain my computers, this day and age with all the electronics a professional group such as the Geek Squad is so much more economical and reliable to install and keep up to date the tv, washer, dryer, and computers.
I would recommend this to a friendRated 5 out of 5 stars
Can't live without this plan - it's priceless!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will never be without this plan! The GEEK SQUAD support is amazing and I never have to worry about problems with my computer and laptop. I highly recommend this service plan to everyone.
I would recommend this to a friendRated 5 out of 5 stars
Total Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is great to have. Would highly recommend to anyone.
I would recommend this to a friendRated 5 out of 5 stars
We love this and renew it every year.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a real value. It is peace of mind and Best Buy is so great about trying to help with problems. Just nice to get a tune up any time you need. Worth the cost.
I would recommend this to a friendRated 5 out of 5 stars
We use our membership.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Member prices/discounts plus Geek squad support make this a great value. It’s there when you need it! Great price for the services.
I would recommend this to a friendRated 5 out of 5 stars
Senior Support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy the Geek Squad support. As an adult over 80, I frequently have issues that the Geek Squad fixes in a flash.
I would recommend this to a friendRated 5 out of 5 stars
eddie
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been a member for a number of yrs and I am always provided great support.
I would recommend this to a friendRated 5 out of 5 stars
EXCELLENT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have peace of mind with the 2 years warranty included in all my purchases and the technical assistant for all my computers, TV's, etc. Highly recommended.
I would recommend this to a friendRated 5 out of 5 stars
We love the support of the Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My membership is a real value. I am confident when I have issues that need to be fixed the Geek Squad will be there to fix them ALL.
I would recommend this to a friendRated 5 out of 5 stars
peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.having the peace of mind of having support when I need it
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used it once in all the years i had it. Love seeing the specials
I would recommend this to a friendRated 4 out of 5 stars
Total Protection Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is great to have. I Love the Geek Squad protection that's offered in this plan. I use this plan all the time
I would recommend this to a friendRated 4 out of 5 stars
Depends how much you use it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It really depends how much you use it. If you need help from Geek Squad several times a year and you are purchasing things from Best Buy it is probably worth it, but is not then not so much. I have been a little frustrasted with the big price jump and the separation of WebRoot from the plan. Now it costs extra rather than part of the subscription.
I would recommend this to a friendRated 5 out of 5 stars
God send for a business!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With multiple computers and almost always purchases through BestBuy.com (or local store), this has saved my company a lot of money and hassle over the years. I've got it setup to auto-renew each year to prevent lapses in coverage.
I would recommend this to a friendRated 4 out of 5 stars
Total Tech Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am pleased with my membership. I wouldn’t want to be without it.
I would recommend this to a friendRated 5 out of 5 stars
I love my membership and this HP laptop!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Best Buy membership and Geek Squad support. Additional protection plans are great and give me peace of mind.
I would recommend this to a friend
