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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2970 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 2,970 reviews
  • Rated 5 out of 5 stars

    My Best But Total

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this membership for several years. Very worth it for the extra protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is of great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is of real value. The peace of mind that it gives me that we have the Geek Squad to help with any issues we may have is really worth it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decreasing benefits increased price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan used to be better but now they are increasing the price and giving less service. Previous plan included tv installations which was worth it. Don't know why the deleted that and wish they would reinstate it. It still has some great benefits

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent support program! I buy Best Buy first!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are reading this you do not know what you’re missing. I could be in sales for this program and I tell all my friends and family it pays for itself. Excellence in product support. You’ll thank me for this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    go geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    yearly membership is wonderful no worries auto pay trust all geeks are the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to have this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this program is a blessing for us. We don’t have to figure out who to call for fixing or troubleshooting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Square Only The Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having my membership and knowing that if something goes wrong, weather it be with my laptop, tablet or iPhone, I know I can count on the Geek Squad too be there for me! I can call on them 24/7 or schedule an appointment with them. Either way I know they are always going to be there for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help on call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having member prices and the Geek Squad comes to my rescue when needed as I am not very techy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this service. Just call or chat on line for professional easy help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ongoing great savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Member pricing, GS services in store, and protection plans have all provided value far beyond the annual fee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the service I receive each time I take my computer in. The staff members are accommodating and answer my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service with a smile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It may seem expensive until you need service. Then, you can get the help you need without expensive cost. In fact, there has never been a charge no matter what!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This member service for me is a great value. I have used it towards purchase's and have saved money. The other stores all want you to pay for delivery and the tech support and extended warranty that comes with it is a savings also. I am glad I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beneficial and good to have for now.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having this membership and not having to worry so much when an issue arises with our electronics. It is a bit sadder every year when it seems the membership is the same price but less items are being covered. However, I still find it beneficial and will keep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is great real value.I love the peace of mind in having protection on our purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind... I need to use it more often

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value, peace of mind, friendly competent Geek squad. Had a wonderful experience with an at home visit for my dishwasher problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership just paid for itself. Had a problem with my HP printer (that was out of warranty) and took to Geek Squad to get fixed. Issue resolved same day - and no charge!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Total is a must in my home!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is above and beyond what you would expect. I have used it often and am always happy with the fast, courteous and expert help I receive. Just the peace of mind knowing that help is always there is worth more than the yearly cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good membership to add to your purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has been a tremendous assist to this basic computer user. The help desk seems knowledgeable and has walked me through several set ups I could not quite figure out on my own. I have ease of mind knowing that I am covered by the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is very useful. Nice to have a suggest others to get.

    I would recommend this to a friend