Customer Ratings & Reviews

Membership is very useful. Nice to have a suggest others to get.

Great technology service. Wonder staffing of Geek Squad

Having this "my BEST BUY total" coverage on our computers and other devices has been a tremendous investment for my wife and I. Most people our age would not be able to continue using this modern devices without the expertise of people like the Geek Squad.

Membership that at times gives price discounts and also provides a two-year protection plan on purchases through Best Buy. Also have support to the Geek Squad tech support when needed.

Peace of mind for any computer issues. Geek squad is knowledgeable and helpful.

I have taken advantage of this many times. So glad I have it

This membership is great. I get special deals and 2 years on everything I buy.

great support from the entire team! immediate support on simple to complex issues.

This is really the best thing ever. My Best Buy Total is well worth the money. The Geek Squad is the best. I really hope Best Buy stays open forever!!! I don't know if any other store offers this service but I prefer shopping at Best Buy for all my needs!

Would definitely recommend it has saved me so much money from not having to purchase Apple care or warranties separately. It is also easy to just go and use the geek squad not having to worry about extra costs. I love this membership

I think of this like I do car / house insurance ... have it and hope you don't need it. I have saved on many purchases and so far the savings have paid for this membership.

I have not had to use the service too often, but when I've needed it I was happy with the results.

Had to get Geek Squad to come out and fix the problem!

Glad to get added perks and extended warranties for my purchases.

Best service contract there is. Includes so much and so many different ways to get help. Extra product discounts too.

Efficient delivery and set up by the Geek Squad members; had my new LG OLED TV set up in just a few minutes. Gives me peace of mind knowing they will be there for me when needed for my computer, printer, etc. should problems occur in the future.

The membership is so worth while because it can pay for itself when something happens to your device that you don’t expect to happen and you can get it fixed or repaired or can call them to get help on what you can do to get your device back to where you need it

Worth every penny. Been a member for many years. Easy to talk to. They’ve helped us with watches, computers, printers, tv’s, washer and dryer.

love my best buy and the geek squad, wouldn't want a computer without them

I am not a computer geek and don't understand many things. So My membership gives me access to people who know what they are doing and they are always there for me.