Customer Ratings & Reviews

We believe the Best Buy Total membership is worth the annual fee. We have not had any trouble getting the membership's benefits applied. Neer had an instance of the representative saying a particular need on our part was not covere by the membership.

Im so glad that I bought into this protection plan. Its good to know that I have something in place if anything goes wrong with my appliances or my electronics.

This service has been a blessing for me. I am reasonably knowledgeable with computers and softwar,d but having Geek Squad to help is well worth the cost.

Keep renewing every year to have GEEK no-charge GEEK squad service. Just wish any GEEK service would not only fix the problem(s), but wouldn't leave me with new ones that I have to keep going back to have fixed.

While the main ability to be able to get support for all of your devices and initially the discount on the service plans were far and away the best part of the service. Even now with all of the discounts the service pays for itself every year.

This membership is really worth the money. I have saved so much by being a Total Tech member. We recently purchased a new TV, and the membership covered the cost of the installation on the wall.

I take my laptop and desktop in for tune-ups every year. This protection pays for itself. The protection extends to the stove and refrigerator I bought at Best Buy. Go to some of the home warranty companies and compare.

A necessity for a non-tech person. Use very frequently, especially the on- line Geek Squad

I like the people at the Geek Squad at the Orland Park store. They answer all my questions.

Buying this Total Membership 2 years ago, and renewing it - is by far the wisest thing I have done. So many things are covered (eg. AppleCare on all my Apple devices) that it literally pays for itself and then some. I have convinced my family and friends to buy it too.

Good service for value of my money. Always good and reliable service. Will continue to renew membership.

Completely satisfied with what I received. Would recommend to my friends.

Great peace of mind, have always been there when we have needed them with no difficulties and always a great outcome.

I wouldn’t be without this. I think it’s worth the cost and have taken several things to the store for repair or updates.

Used at different time for different purchases. It covers the installation of items also.

The membership is a very good value and the peace mind knowing you can have the geek squad help out with problems helps alot

I can't tell you how great it is to have the support of the Geek Squad behind me. I have used them to sort out my issues several times. This coverage pays for itself and I will continue to renew every year for the foreseeable future!

I truly love having this membership. I know a lot of people question the price but for me it is a true value to be able to contact the geek squad at a moments notice or to have any of my appliances or products properly installed.

This membership is a real value. You always have access to the Geek Squad. Their knowledge of all things in the tech field is amazing. They have helped us solve problems we've had and didn't know how to take care of.

In the Tech Age we’re living in, it’s important to have coverage for all your electronics. Total Tech is a great product.