Customer Ratings & Reviews

You won’t be disappointed, any tech you buy it’s covered by this membership warranty. I’ve used it a few times already and I will keep the warranty as long as they have the program. Just an amazing support that gives you peace of mind.

With multiple computers and almost always purchases through BestBuy.com (or local store), this has saved my company a lot of money and hassle over the years. I've got it setup to auto-renew each year to prevent lapses in coverage.

This membership is an excellent program. Geek Squad is great when you need help.

Ive used the Best Buy Total Tech package a few times to have appliances installed for free (materials excluded) and also to have a laptop repaired. Its a good value for insurance and if you expect to buy appliances. Its also good for hanging TVs.

The straps do not have adjustments good enough to fit the head well. It keeps the back strap too high on the head for a good tightening for the eyes. The velcro adjustment has to be used with the left hand . A bit awkward for right handed people. The eye protection is very large so it seems to let light in that one would rather not have. It can only be used sitting streight up with the head tilted up slightly or laying down with the head back in order to have enough air to breathe. I personally did not like the pulsing vibrations. I was able to use the continuous vibration. I have not used it enough to see the skin difference, I am hoping for the best.

This is some of the best money I have spent in the last three years. Help over the phone any time. it warranty's anything i buy including my new appliances from Best Buy. new range, micro hood, and dishwasher delivered and installed as part of my membership.

This is a good value. I get the 24 months of protection on everything I buy.

I can call anytime and get tech support on my laptop computer.

This is something that is easily a no brainer. Comes in handy when something goes wrong with anything purchased through Best Buy that breaks down or technical issues.

Protection plan and geek squad is great. Easy to renew each year. Get a $5 reward every now and then to buy something.

Membership is a great value and also give you piece of ming that if anything goes wrong, they can fix it.

I love total tech because I always get the best offers available. Even early access in some cases not to mention the 24 month protection/warranty on most everything I buy! Been a member for 3 years and I dont see a good reason to opt out!

The membership is a real value along with better pricing and the feeling of coverage for all my needs.

I will never be without this plan! The GEEK SQUAD support is amazing and I never have to worry about problems with my computer and laptop. I highly recommend this service plan to everyone.

I did not think I would like this new membership, but it turned out to be great . I love to fact that I get coverage on the other items that I buy. I also love to fight that my Apple products are automatically covered. Thank you.

I've used Geek Squad numerous times for repairs and the piece of mind knowing that there is assistance at the store or online. The discounts on products and free Apple Care on a new phone is nice, and data transfers on computers is valuable.

With Total I can get all kinds of instruction on all my devices whether I bought them at Best buy or not. What a Time saver for me when I just can't seem to figure it out! Not to mention if I have an issue that needs to be repaired.

I love my best buy and the Geek squad are the best for older people. If I have a problem I just call they take over computer and fix the problem. They even walk you through the process of them taking over. I have told all my friends you have to have it.

I am so glad to be a total tech member for the past 5 years. I am sad they are changing their in home service and installation included but their tech help is still great.

GREAT IETM TO HAVE. HAVE HELPED MANY TIMES WITH MANY THINGS----LAPTOPS, OLDER IPad, SPEAKER, ETC. HAVE HAD IT MANY YEARS AND WILL CONTINUE WITH IT