Customer Ratings & Reviews

I like that all my electronics are covered in case I need necessary repairs, whether or not I bought them at Best Buy. Recently had to upgrade computer I bought long before I went to Best Buy for my electronics.

I like that they still offer a membership deal but this one offers a lot less than the last one but still worth having

I've been really happy with my membership. There are so many benefits that's it's more than worth it. If nothing else, buy all of your Apple devices through Best Buy and you'll make more than your money back though the free AppleCare.

What a value! Geek Squad total tech is definitely worth the price. Off-shore phone service leaves much to be desired, spent hours on the phone with no results. But in-store and home appointment support is outstanding.

I found having this membership so very helpful. I do not hesitate to go Best Buy with problems for any of my electronics. There technical support is invaluable. Staff all friendly and helpful.

I subscribed for years, but I just dropped it because it no longer includes techs coming to the house to work on my computer issues. I liked that service. If you buy a lot of Apple gear, it may be worth the price now.

Very nice unit. Professional quality and operation.

I am disappointed with this membership. I have been a member for several years and it seems the "benefits" keep being cut every year. You could get a lot more out of this membership when it first started vs. now, so it is sad to see what it is today. It can be useful still, IF you are making several purchases from Best Buy, but it is not as useful as it used to be.

Great membership to have to have continuous protection on your products.

I like having s resource for technical issues with any of my devices.

This membership is really a great investment… you get a lot of perks with it… I particularly like the AppleCare feature

Membership service has been a life saver on my prior computer. This day and age, it's priceless to stay connected to the world and retaining my files. Thank you

Very glad we have this. we have had to use both geek squad and warranty. features and used several times on total Membership buys! For ageing people this is the best membership to have.

I always forget that I have this until I buy something, and then it's a nice surprise when the shipping and/or delivery is free.

This membership protects all of my electronics. It used to be one membership for everything but now it protects them individually so I have to pay for them individually.

I love this membership plan and value. I'm glad I purchased it.

This plan is good, however, the customer service needs a little help. I called to ask a simple question concerning my plan, and 15 minutes later, I got an e-mail telling me my plan has been cancelled. I called again to have it reinstated and still not done!

We really like our membership. We use Geek squad at least twice a year.

Member prices/discounts plus Geek squad support make this a great value. It’s there when you need it! Great price for the services.

I feel like I am more protected knowing the Squad is there for me whenever I need them. I rely on them to keep me up and running. The price may seem a bit high, but all the attention you get is well worth it.