Customer Ratings & Reviews

A little pricey but absolutely worth it. No shipping fees, easy fixes and/or returns, all my devices covered. Even discounts I wasn’t aware of. All good.

When I first got this it was just for the computer service. All the additional benefits are a bonus

This membership is a real value. I feel much better about the help that is provided behind the scenes on understanding of items as well as getting help when something goes wrong.

As stated previously, we have had total tech for many years and absolutely could not do without it. All of your reps have been top notch at getting us back up and running in no time.

Always keep my membership. You just never know when you will need it!

Excellent plan. Saves me time & money. Service is excellent as well.Im not real tech savvy & with this plan i always have help when i need it.

The total tech subscription easily pays for itself

Best overall coverage and very useful. (i do wish they would do something about the phone computer you have to go through to get to a live body.)

Use it anytime my computers need a professional touch. Good turn around time and fixed right.

This is an amazing value! It covers all my hardware. And even covered free delivery and set up on 2 newly purchased large TVs. Would of been more than the annual membership fee

I have been a total Tech customer for many years. It has been one of my best investments. Every time I have needed help they have been there for me. That's comforting for a person like me who is not tech savy at all.

I have been a member for a number of yrs and I am always provided great support.

Easy to use. Pays for itself after 1 use. BestBuy provides excellent service by knowledgeable technicians. I love the coverage provided with my purchases with this plan.

Very happy for Best Buy made it possible to renew my membership annually!

Every time I needed help, Geek Squad has solved the problem thanks to My Best Buy Total membership.

I have had the total tech plan for several years. Very useful. I can't imagine being without it.

Outstanding protection for all your devices. I highly recommend it.

Have been a member for many years. Love having this plan for our computers. Saved quite a few of them

This membership is a great value! I love the piece of mind I get just knowing the Geek Squad is there whenever I need support. The member pricing is a plus too!

Worth the extra dollars to extend warranties. Buy once a yr and covers all your purchases as you go. It was a life saver with a HP laptop purchase.