Customer Ratings & Reviews

I can bring any of my electronics to get repaired, replaced and or extended returns. It really gives me peace of mind to know that everything I purchase is covered..

Despite the changes Geek Squad remains one of the best options for recent arrivals who rely on technology.

As a member of the My Best Buy Total, I use it often. I have used it with help with upgrades, tech advise, and old electronics disposal.

Been a member since 2015 the Geek Squad is awesome and so helpful! This plan is worth the $

Brought my computer into a Geek Squad Tech. Been a couple of years since the last check up. The Tech helped to eliminate some unnecessary programs.

When extended warranty is included in my membership, makes it easier to justify shopping at BB so yeah, worth it!

The 24-7 Geek Squad support has been so supportive that I would not be without it.

Definitely worth the price! It has saved me a lot more money than the cost of the membership.

This membership is amazing in every way. Saves me a lot of money too.

probably 6 times a year I reach out for the Total Tech Team. Always helpful, very professional and completed / accomplished the request. I do recommend them.

Great value for me to get 2 year protection on every item I buy, Geek squad help when needed and free shipping.

Used it on vacation in Aruba. Very good sound quality, easy to connect and love the clip, which we use to attach it to our beach chairs.

The support we get from Best Buy and The Geek Squad is well worth the price of this membership. We wouldn't be without it.

The Geek squad is great. They have worked on my computer in store and remotely and always fixed my problems.

When ever I have a computer issue I get online and pull up GeekSquad and they take over and fix my problem. I've had Total Tech membership for years. It's worth getting!

I have had my yearly subscription for years now and I can’t express how satisfied I am with the services ! Attentive, efficient, timely and much more .

Great service. I love getting my stuff at Best Buy because of the excellent service that comes with TotalTech!

This membership is a source of help and security for someone like me who is 79 and needs technical support. It makes me feel like y'all will be there when I need you.

This membership is a great value. We use it all the time.

Awesome service and great prices. Best is a place I always go to check out any new electronics.