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Customer reviews

Rating 4.7 out of 5 stars with 2698 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 2,693 reviews
  • Rated 5 out of 5 stars

    Total Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a valuable membership. For a less than tech pro, Geek Squad can make my life easier. Even assists with tv purchases etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helpful. Only had one problem with geek squad in the last 3 years. I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very helpful tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real value - love MEM benefits & when I have prob's or ?'s, tech supp is always there to help out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is a bonus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy membership is an added plus. I have been very fortunate enough to always get to speak to people who know what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy's Total Tech is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this service for several years and have never been disappointed with it and the support staff.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BEST Buys Total Membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership at Best Buy supports both technical support and in-home scheduled appontments that covers installation, trouble shooting; inclusive of Webroot. NOTE: PRICE OF MEMBERSHIP HAS GONE UP GIVEN OF WHAT THE SERVICES COVERED UNDER POLICY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing you have a protection plan without having to ask.I have used the plan since i bought my first e-machines desktop computer,years ago. That was 5 computers ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Fixes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value and a reasonable price. Several times I have encountered TV and PC issues that were resolved quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love the Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is the real deal for purchase and required for My Best Buy Total.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership and use it all the time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value. It gives us peace of mind knowing that everything we purchase is protected. We recommend it to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know I have help when needed Should have invested on a home computer earlier in life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Total™ membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With My Best Buy Total™ membership, I am able to keep all my devices in working order at all times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Total Subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always renew my Best Buy Total Protection Subscription !! Great value !! It basically ends up paying for itself each year while providing peace of mind !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I use this alot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Certainly a good value, saved from replacing a $2,000 computer by installing a $75 hard drive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy membership is a must for expanded warrant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, knowledgeable service on purchases and friendly, timelycustomer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product great store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Excellent priced Best Buy is my favorite store. Great employees very helpful. I’m very professional.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good of a deal any more, for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership gave us great discounts and loved the free shipping and delivery. We just dropped it as the most important thing to us was the free delivery, haul away, and installation, and it was dropped from the perks of the program.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't understand the changes but I enjoy My Best Buy Total Membership and recommend other to join.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great benefits for this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value. I have used it to get tech services and also to repair some items with great success.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, been a total tech member for going on 4 years now and I love the benefits it gives me

    I would recommend this to a friend