Customer Ratings & Reviews

Erin Andrews is an asset to the squad. She is friendly, helpful and explained the membership, etc. so I could understand. I do love the Apple support and geek squad availability. Thanks!

This member ship is a good value to have I would recommend because of the convenience of it

I love the peace of mind this membership gives me. The benefits I use are wonderful. I don't actually use half the benefits but knowing I have Geek Squad if i need them is very comforting.

I brought my computer in and thought it was going to cost me and take me forever to get it fixed. In the middle of a move it was stressful. The best buy crew were awesome and got my computer up and running with no problem.

The geek squad is a great resource. I've used them 3x in less then a month. Appointments are easy to get. Tech have been supportive and understanding.

Title: Excellent Value for Tech Enthusiasts! Rating: ★★★★★ Review: I recently subscribed to the Best Buy Total™ - Yearly Membership, and it has been an incredible value for the money. The benefits are numerous and make shopping at Best Buy even more rewarding. Here are a few highlights: Exclusive Discounts: The exclusive discounts on a wide range of products have already saved me a significant amount. It feels great to get more for my money, especially on high-ticket items. Free Shipping: The free shipping on almost everything is a fantastic perk. It's convenient and ensures I can shop from the comfort of my home without worrying about additional costs. Extended Returns: The extended return period is a lifesaver. It provides peace of mind knowing that I have ample time to return or exchange items if they don't meet my expectations. Dedicated Customer Service: The dedicated customer service line for members is prompt and helpful. It's reassuring to know that I have priority support if I encounter any issues. Overall, the Best Buy Total™ - Yearly Membership is a must-have for anyone who frequently shops at Best Buy. The benefits easily outweigh the cost, and it enhances the overall shopping experience. Highly recommended!

Geek Squad support is a must for those not savvy with modern technology. These guys troubleshoot like second nature...Their expertise is appreciated & respected.

Mostly satisfied but laptop selector pad is very touch sensitive.

The membership said us money on getting our computer fixed. Tons of other benefits as well.

I needed 2 new laptops set up. Then did a fantastic job and had great customer service. I am an independent consultant and they are my IT department.

Love the idea of the membership but when purchasing a monitor Best Buy in error placed purchase on household member's phone number so it did not get placed on my membership for the warranty. Management advised they would fix and almost two weeks later, not done, left message at local store with no response.

It is goood to have when purchasing and appliance that your will require a lot from

Membership gives you pease of mind. Apple products covered with apple care for two years.

My overall experience with all of my purchases and the customer service were wonderful, and I look forward to working with them again. I trust their knowledge.

Great great! Always there when we need help. Love the warrantys

Total tech has come in handed so fast for a small business to personal use. It has saved/helped reassure that if anything going wrong its covered. If you dont have it then your missing out!

Great experience with the salesperson and them Explaining everything

This membership is a lifesaver for any problem! Help is immediate and the cost is covered!

This membership was a no brainer especially when purchasing apple products bc you receive 24mo of AppleCare without any additional purchases. Also the ability to get free Geek Squad support for all your electronics no matter where you bought them.

So far, I like it. I haven't had the chance to see everything it covers, but I hope to. I didn't even know that they offered home service so I'm looking forward to trying that out soon.