Customer Ratings & Reviews

Great service and great value. Can bring my and my spouse's computer for repair - plus ask questions about our phones. Great friendly and helpful technicians.

I couldn’t live without it. They hear when you need them they call the night before for confirmation and you know you in good hands because they are Best Buy reps. They are huge

Item i was looking fir came in pretty quick right before christmas. My item was ordered to be delivered and gave me updates frequently on the item .

The Best Buy card is the best one I’ve to use to buy the items I would like to have in my house.I will recommend it to anyone.

If you have a membership it is good, I found most products lasted more than two years. Which I expect, some last a lot longer like my TV, it’s been good for 10 years so far.

This membership is so nice to have and a great value for the money!

Very good membership. Has saves us several amounts of money!

I have been a member for 5 years. The Geek Squad has always been Johnny on the spot for any issue that I have. They are knowledgeable, considerate and very patient. I sing their praises any time someone mentions computer challenges..."You should call the Geek Squad"

It seems steep, but it covers the warranty for every big item purchased with it. Value is high in my house hold

Makes me feel at ease had to use this protection a couple of times and they actually fixed the issue

This membership is a life saver. It covers all my purchases from Best Buy. The price is reasonable and convenient. I would spend a lot trying to get individual plan coverage

It’s worth the money and investment to pay for extended product protection plan after buying the important devices we pay good money for. Best Buy is always number 1 for providing peace of mind when things malfunction on their own or if there is even a mishap of dropping your electronics and causing accidental damage.

I love my Best Buy Total Membership. I use the membership frequently and it have excellent benefits.

It is like having auto insurance when you remember you’re taking care of you get the protection and there’s no questions asked it’s well

This Total membership is a good value. Already I have gotten wonderful help at two different appointments with the Geek Squad, no charge because of this membership. No doubt there will be more.

We've been a member of Best Buy Total since late 2019. It is great. If you don't want to be a techie but want you computer/devices to be in top shape then this program is for you. We actually purchased two memberships, one for ourselves and one for my sister-in-law, for her autistic son who is very hard on his computers. How good is it for them, let's just say that the Geek Squad knows the by name. Really, if you just don't want to be troubled by adding in new software, fixing a computer that crashes, making sure your updates are running properly...purchase the membership. There are other perks, too, but the one we use the most is the computer support.

I've always had good experiances with Best Buy stores and Geek Squad

membership is a real value. I have faith that my tv will not break for years but if it does, I know my membership will take care of it.

Our experience of purchasing a new computer was awesome. It had been 24 years since our last computer purchase. Of course, many new and exciting features are now available. Our sales representative was very knowledgeable about what each computer offered.

The membership is a great value. I buy a lot of stuff tha is covered