Customer Ratings & Reviews

With our yearly membership we have Geek squad support. The Geek squad has always helped us in our time of need. We appreciate them!

If tech help is needed it is nice to know that I have a place to go and techs there know what to do in order to get you back to the many jobs that our computers do for us today.

This membership is awesome with many great benefits and deals. The monthly payments are good and affordable.

My mom lock herself out of her phone she has dementia and after multiple attempts to unlock it we came to Bestbuy . Bestbuy took care of the issue and there was no charge for the service because I purchased my membership! Nice work and thank you for your great service!

We love our membership and use it all the time…I recommend this store

I’ve had my My Best Buy Total membership for a few months now, and I have to say it’s been absolutely worth it! The benefits are fantastic, especially the extended warranty on products, which gives me peace of mind knowing my electronics are protected beyond the usual period. The exclusive deals and early access to sales are also a huge perk, saving me money on items I’ve been wanting to buy anyway. Another thing I appreciate is the free shipping benefit. It’s so convenient, and it’s helped me avoid multiple trips to the store. And when I do visit a store, the dedicated customer service for members makes a real difference—quick, attentive, and helpful! Overall, the My Best Buy Total membership has added great value to my shopping experience. I highly recommend it to anyone who shops at Best Buy frequently or wants extra protection and perks with their tech purchases. Five stars!

Are you being a good dessert? This is really extended. All the protection plans that I have really makes me feel good about future purchases

This membership is well worth the money. Unlimited access to the geek squad to get issues solved! I love my membership!

This Membership made us feel we are truly a part of Best Buy's caring team that supports and cares for products we bought from them. Their Geek Squad are intelligent

The technician was extremely helpful and getting my computer set up. The only thing I would say is to make sure you tell your client everything that they need because I had to go in six different times to take something for the computer because they told me I did not need these things and then turned around and said I did

I had a issue with my pro’s I walked in and walked out with a new pair no hassle no long wait just as I was told prior to signing up got the membership and it was so satisfying.

I think over all its a good buy its the warranty for my tablets and other ithems that i purchase

Having this membership gave me peace of mind and it helped me in my time of need under a very stressful situation! Whether it is used again or not, it is a relief that knowing that help is just a phone call away with the Geek Squad being included is a sure bonus! Thank you very much Best Buy!

The BEST BUY TOTAL is a good value for the coverage. It gives me Peace of Mind for a year.

This membership is a great value for the included services.

I absolutely love having the membership. I have to admit I haven’t had much use of its full potential but for the features and amenities it’s awesome! I tell everyone they need it!!!!

Customer service is knowledge and answers questions without hesitation , and offered additional information to reassure us that we made the right choice

Good membership. I have multiple Apple devices. Repair older iMac a while ago and was repair very quickly. Price isn’t bad if you have lots of devices

This is a great membership to have! The support provided by the Geek Squad alone is worth the purchase. Brett from the G.S. handled transitioning my phones and answered all my questions.

I don't always need these but with a pair of new AirPods and a new laptop: it has already paid for itself by avoiding the more costly Apple Care and Geek Squad cost if we didn't have it.