Customer Ratings & Reviews

I’ve had my My Best Buy Total membership for a few months now, and I have to say it’s been absolutely worth it! The benefits are fantastic, especially the extended warranty on products, which gives me peace of mind knowing my electronics are protected beyond the usual period. The exclusive deals and early access to sales are also a huge perk, saving me money on items I’ve been wanting to buy anyway. Another thing I appreciate is the free shipping benefit. It’s so convenient, and it’s helped me avoid multiple trips to the store. And when I do visit a store, the dedicated customer service for members makes a real difference—quick, attentive, and helpful! Overall, the My Best Buy Total membership has added great value to my shopping experience. I highly recommend it to anyone who shops at Best Buy frequently or wants extra protection and perks with their tech purchases. Five stars!

The overall membership is highly recommended. The benefits, including member-exclusive pricing and unlimited Geek Squad assistance, provide excellent value. The extended protection plans on purchases also offer significant reassurance.

Having this membership is fantastic it covers everything even tech support.. and talk about peace of mind.. we love it

Nice and kind guy that helped us and confirmed we were hacked

Purchased BB Total for the 2 year warranty; worth it.

This membership is a game changer. Pay once and have your computer checked an unlimited number of times for one year.

The Geek Squad has fixed things for me numerous times, usually they can do it over the internet without me having to leave my house.

I recommend it 100%. If you buy it, believe me, you won't regret it.

This membership will save me from having to have any hassle of paying more for a repair from my laptop to any item I buy, it is covered and I get some peace of mind knowing I dont have to worry about things if they go wonky.

The Geek squad was great and very quick to find any problems and to get my computer back to me .

This membership is a real value! Member prices, plus unlimited Geek Squad support are great! Also, love the peace of mind of getting protection plans on my purchases!

This membership is the real deal and often convenient and handy when you pass by.

I am very satisfied with the purchase, having always the ease that I can get the best offers and the much needed protection plans, cause we all know that technical devices can show glitches sometimes.

I cannot recommend this enough. It saved my but numerous times. From returns, installs and geeksquad help. This is a need not a want. If you do any type of tech stuff or need help. Here it is.

Gives a good sense of security on making purchases as well as the discounts

My mom lock herself out of her phone she has dementia and after multiple attempts to unlock it we came to Bestbuy . Bestbuy took care of the issue and there was no charge for the service because I purchased my membership! Nice work and thank you for your great service!

I love my membership it’s very useful if any of my items have an issue I take in and they fix the solution right away very helpful the membership is cheap for the amount of items it covers love it

My computer skills are limited. When I was hacked the Geek Squad came to my rescue and took care of my computer. This is definitely worth every penny.

I love Best Buy. I love its total membership plan. I buy all my appliances all my electronics from Best Buy pacifically for the membership and his plan wouldn’t have it any other way.!

The technician was extremely helpful and getting my computer set up. The only thing I would say is to make sure you tell your client everything that they need because I had to go in six different times to take something for the computer because they told me I did not need these things and then turned around and said I did