Customer Ratings & Reviews

Getting this membership has helped me get not only good deals but, also saved me money whenever my computer had software issues and I had to take it for repair service! In my opinion if you buy most of your electronics here you should get it, it I’ll save you tons of money in the end.

I am a new "Total" member and am already enjoying the benefits of this membership. It's worth investing in, and you even get certain discounts on items not offered to the general public!

I enjoy having this membership, just the extras like geek swuad support and warranties that come with it seem beneficial. I also like the the exclusive deals available to total members

Best Buy Totaltech is absolutely worth it. The unlimited Geek Squad support, exclusive member pricing, and extended protection plans make it a smart investment. I like the peace of mind knowing I can get help anytime I need it, plus the savings on big purchases add up quickly. Highly recommend if you shop at Best Buy often.

Best Buy's membership gives me ease of mind. I have all of appliances as well as technology for the family and extended family all with Best Buy, having the Total Tech membership reassures me that if something breaks or a screen cracks, Best Buy will step in and fix it and I don't have to.

I just recently purchased this support membership, becasue I hade a remote service for many years and they must have been sold to a company that is not ablut helping but, more about scamming and getting you to pay for fixing issues you don't even have. If you have ever used a comany by US TECH SUPPORT BECAREFUL!

I would recommend this to someone who buys alot from best buy frequently but i ordered off of the 800 # and it was hard to understand the individual which told me this was good for two years not whati was told when i went to pick up my product that i bought this for had i know it was yearly i would of went with the Geek squad protection plan which i ended up doing i really love best buy it has changed over the years and it is getting harder to find people who know the products.

This membership offers tech support and service at a very reasonable price compared to their competition.

This is outstanding value for the money. Geek Squad is responsive and makes it easy

Goodjob. For tech and service. My pc fixed and work very well.

This membership is very valuable and useful. I would definitely recommend

We have had this service for several years now. The Geek personnel have always provided the expertise we needed to solve problems. I cannot say enough good things about them.

Have saved a lot on our purchases. Will continue to be members.

I really forgot to get this membership and never had any problems for almost 5 years until I git a virus and got to the store when it opened and they were able to help me right away. This is truly a great membership to have and a great value

If you don’t have this membership you are missing out! It’s paid for it self time and time again with all of the purchases I have made being protected and along with all the other great benefits.

My membership has already come in handy. I used it to get my new laptop all set up. I enjoy having the security to know if something happens with my tech, I have a place to take it to get looked at and fixed.

The Tech Support was impressive, by making certain everything was in order when I picked up my new unit. The membership benefits easily outweigh the cost of the plan. Best Buy has always been good to our family...

After purchasing a new computer and having my data transferred, I encountered a glitch which was immediately remedied by online support. Very happy.

This is the Best thing I have ever done. Geek Squad has been there for me through the past few years, I'm so glad I have them to service my Computer and to add anti-virus for me when needed. they do a thorough job of getting rid of anything that will damage my computer. And I am so glad they can do everything I can't do to keep my computer safe and sound. Have been hacked a few times, and they totally fixed the problem for me. Thank you Geek Squad

I love the peace of mind knowing that Best Buy offers such a great deal to protect anything I buy! And when you need help, getting support is always easy and things get fixed quickly!