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Customer reviews

Rating 4.5 out of 5 stars with 35544 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 35,541 reviews
  • Rated 4 out of 5 stars

    Good membership service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has advantages on most purchases we have made!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I now buy my tech gadgets at Best Buy if possible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best coverage I have ever bought. It came through for me multiple times. I recommend it to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership very important

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so happy when 1 of ur employee recommended me w, the membership just because i was spending lots of money without it,,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value -- Value Exceeds Cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sales and customer service at the Tyson's Corner store, well explained value led to me purchasing a Best Buy Total membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the peace of mind this gives me regarding my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issue with my computer and it was fixed in a few days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total membership - Year of service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership, so far, has been very helpful. I think I have already used more time than I could have purchased with separate services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First item I used was to clean my desktop of malware and virus. They diod a great job in a short time. I will utilize as many benefits as possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great value guaranteed best prices I have been a member gig many years Is my to go place for all kind of electronics etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oh ya that’s the stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once upon a time, in the not-so-magical land of Tech Mishaps, lived I, a regular Joe , juggling gadgets like a circus performer with butterfingers. Enter: Best Buy Total Protect Membership. Suddenly, the tech gods smiled upon me, and my life was forever changed. Picture this: Your morning coffee decides to take a swan dive onto your laptop. Panic? Not me. With Total Protect, it's more like an excuse to visit my friends at Best Buy, where they welcome me and my coffee-soaked devices with open arms and a knowing smile. And let's talk about the member discounts. I used to think finding a five-dollar bill in an old pair of jeans was peak happiness. That was until I saw the member prices. Now, I strut into Best Buy like I own shares in the company, ready to score deals that make Black Friday look like an overpriced yard sale. The customer service? Stellar. I once had an issue at 2 AM (don't ask), and their 24/7 support was there, proving that not all heroes wear capes. Some wear Best Buy badges and wield the power to bring dead gadgets back to life. In summary, not having Best Buy Total Protect is like using a flip phone in 2024: it just doesn't make sense. It's the security blanket for adults with tech. Five stars? Please. If I could, I'd give it a constellation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to get so many different discounts a day and the ability for anything happens to the items I buy like an Xbox elite controller I could have it repaired at Geek Squad. I love the Best Buy total membership and I would recommend it to anybody. Especially if you for instance, happen to buy a laptop there crack the screen they can repair it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it we use it at least once every other month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE it. the geek squad assistance we get, computer tune ups, over the phone help and the problems solved every time 100% of the time so far without having to bring it in to store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The my Best Buy Total membership is extremely valuable. The coverage it offers, combined with the discounts and extra perks makes it an extremely valuable investment, especially when you own alot of tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We are grateful for our support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve really been enjoying our Best Buy membership. The discounts and exclusive offers have already paid off, and the free shipping makes things super convenient. It’s been worth it for our household, and we plan to keep it going.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership it protects my devices.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love shopping in the Best Buy to discounts in the prices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Membership is Totally worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me it's been well worth the money. we've taken computers in for a tune-up, mouse pad stopped work, it was fixed within a few days and didn't cost me a dime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend Total membership without reservation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has been invaluable to me and my family in terms of needed service on our electronics, especially using Geek Squad on lap tops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So thankful I signed up for it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aides are pleasant, knowledgeable and very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like Geek Squad knowledge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed the help from Best Buy employees. Help me to make a good decision for my purchase.li

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ms deb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to sign up for maintenance coverage for my computer i renew every year and have use it repair a no cost

    I would recommend this to a friend