Customer Ratings & Reviews

Being able to get so many different discounts a day and the ability for anything happens to the items I buy like an Xbox elite controller I could have it repaired at Geek Squad. I love the Best Buy total membership and I would recommend it to anybody. Especially if you for instance, happen to buy a laptop there crack the screen they can repair it.

First item I used was to clean my desktop of malware and virus. They diod a great job in a short time. I will utilize as many benefits as possible.

This membership, so far, has been very helpful. I think I have already used more time than I could have purchased with separate services.

LOVE it. the geek squad assistance we get, computer tune ups, over the phone help and the problems solved every time 100% of the time so far without having to bring it in to store

Must buy! When you log in you see all the products you ever bought and is covered. I bought an apple macbook pro which comes with apple care due to this total and 4 airpods all came with apple care. this alone save me about $500. I also bought home stereo system from sonos through best buy which is covered, some TV/s and also I just took my smart robo vacum after 2 years due to battery issue, they sent it in and then called me back and said they will refund me 100% of what I paid on gift card! Amazing. Only thing is I wish they could have done it as an exchange because same vacuum is now $200 more, but that is still good and if I get my $2300 I paid for this laptop in 2 years for a defect, I will be over the moon :)

The my Best Buy Total membership is extremely valuable. The coverage it offers, combined with the discounts and extra perks makes it an extremely valuable investment, especially when you own alot of tech.

Is a great value guaranteed best prices I have been a member gig many years Is my to go place for all kind of electronics etc

We’ve really been enjoying our Best Buy membership. The discounts and exclusive offers have already paid off, and the free shipping makes things super convenient. It’s been worth it for our household, and we plan to keep it going.

Love the peace of mind this gives me regarding my purchases.

Had issue with my computer and it was fixed in a few days.

This membership has more than paid for itself in the year I have had yet. The Geek Squad are great in getting my devices right away and take the time to explain everything to me. They have the patience to answer my questions and are always very good about making sure I understand,

The membership is a great option. My delivery and set up was awesome. The gentlemen from the Geek Squad were very professional and knowledgeable. Just knowing that I have coverage from this membership as well, is very reassuring.

For me it's been well worth the money. we've taken computers in for a tune-up, mouse pad stopped work, it was fixed within a few days and didn't cost me a dime

This membership has been invaluable to me and my family in terms of needed service on our electronics, especially using Geek Squad on lap tops.

The Best Buy membership is definitely worth it! I love the exclusive deals, free shipping, and extended return window—it really makes shopping so much easier and stress-free. The added perks like tech support and protection options give me peace of mind with every purchase. It’s a great value, and I recommend it to anyone who shops at Best Buy regularly.

Member prices are great. I have not had to use the Geek Squad except to set up the new computer, but they were wonderful to work with. The customer phone support is TERRIBLE though.

Enjoyed the help from Best Buy employees. Help me to make a good decision for my purchase.li

very easy to sign up for maintenance coverage for my computer i renew every year and have use it repair a no cost

I love shopping in the Best Buy to discounts in the prices

Best coverage plan! It has saved me a lot of money. Highly recommended. Staff is knowledgeable, patient, and friendly. Definitely worth the money!