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Customer reviews

Rating 4.5 out of 5 stars with 35819 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 35,816 reviews
  • Rated 5 out of 5 stars

    Love this membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is so nice to have and a great value for the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well worth the price for the help I needed when I had a problem signing in. Geek squad was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get this plan,its probably the best membership on anything I've had. Because it's the only one when you have an issue they actually help you. They actually do something. The perks and deals are a great plus,and I only get my best stuff from Best Buy. The money you can save is the biggest incentive. Staff has been great,and professional throughout on walking me through things. Get the membership,its so worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing I have purchased this year. You will be glad you purchased the membership if you experience problems with your computer like I have you have the geeks to help you. For a full year they will help no matter your issue or problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the membership for over 3 years now and find it to be a good investment for Geek Squad repairs, deals and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great membership to have! The support provided by the Geek Squad alone is worth the purchase. Brett from the G.S. handled transitioning my phones and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love having the membership. I have to admit I haven’t had much use of its full potential but for the features and amenities it’s awesome! I tell everyone they need it!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership and use it all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this membership saves me money and everything I purchase comes with a guaranteed warranty without any additional charges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a issue with my pro’s I walked in and walked out with a new pair no hassle no long wait just as I was told prior to signing up got the membership and it was so satisfying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not always needed but perfect this time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't always need these but with a pair of new AirPods and a new laptop: it has already paid for itself by avoiding the more costly Apple Care and Geek Squad cost if we didn't have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer skills are limited. When I was hacked the Geek Squad came to my rescue and took care of my computer. This is definitely worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had good experiances with Best Buy stores and Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is well worth it never had a bad experience. Everybody has been always nice. Purchased a TV and a computer there now order games for my grandson hoping he enjoys them as much as we enjoy our TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A no brainer for anyone making more than one tech purchase per year. The 2 years of free Applecare on my new watch and 2 years of warranty on my ROG Ally X alone pays for the membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If the situation calls for it, it's a great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My PC was having issues over the span of months thst were difficult to consistently replicate. Taking it in for service over and over can become expensive. This service can be great for the right scenario. I canceled after the year due to a new PC purchase, so you're going to have to gauge how often you plan to be at Geek Squad in order to determine if this is a value or not for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It includes Geek Squad protection on almost everything you buy while a member. For people who buy MacBooks, iPhones, and appliances in the same year, this is an incredible value. It also includes 24/7 tech support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good membership. Has saves us several amounts of money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    smart buy MUST HAVE pays for itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must buy! When you log in you see all the products you ever bought and is covered. I bought an apple macbook pro which comes with apple care due to this total and 4 airpods all came with apple care. this alone save me about $500. I also bought home stereo system from sonos through best buy which is covered, some TV/s and also I just took my smart robo vacum after 2 years due to battery issue, they sent it in and then called me back and said they will refund me 100% of what I paid on gift card! Amazing. Only thing is I wish they could have done it as an exchange because same vacuum is now $200 more, but that is still good and if I get my $2300 I paid for this laptop in 2 years for a defect, I will be over the moon :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovn it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a great value. I buy a lot of stuff tha is covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad membership fixes tech issues easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has fixed things for me numerous times, usually they can do it over the internet without me having to leave my house.

    I would recommend this to a friend