Customer Ratings & Reviews

I've been a Best Buy member for a while, but upgrading to the Total Membership was the best decision I ever made. The benefits are endless - free shipping, discounts, and exclusive deals. It's worth every penny. I shop here more often now, and I feel like I'm getting the best value for my money.

My purchase of a yearly contract is great because one never knows what may happen. I live near Prescott and this is the only store near us. s a senior options are minable. Service is greatly appreciated.

Best coverage plan! It has saved me a lot of money. Highly recommended. Staff is knowledgeable, patient, and friendly. Definitely worth the money!

Associates were helpful and professional! Very pleased with the service i received.

Is a great value guaranteed best prices I have been a member gig many years Is my to go place for all kind of electronics etc

I use this for free installation and product maintenance. It has helped with multiple appliances.

The Best Buy Total Protection plan has been an excellent value for us over the past few years. We've made several purchases, and having the plan has been incredibly beneficial. Every time we've needed assistance, the service has been prompt, professional, and supportive. The savings and support from Geek Squad alone have made a big difference — we've saved enough money through repairs and services that the plan has more than paid for itself. It's given us real peace of mind knowing our investments are protected. Highly recommend!

You will definitely be a repeat customer when you are a Best Buy Total member. The value is great btween extended warranties, tech help, pricing and previews. Well worth it.

It works well but have some issues with not catching every movement. A delivery yesterday didn't show the person at all, just the truck leaving. That may be user error though.

This membership is a great value for the included services.

Highly recommend for people who may need a little help with their computers. Especially helpful when troubleshooting remotely, you never have to leave home!

Wonderful Experience with the service and these guys are upto something we didn't expect for and services way more then faster than any other can do keep it up

I’ve been a member of Best Buy's customer membership program for the past year, and it has been a mostly positive experience. The membership offers exclusive discounts on electronics and appliances, which is a huge plus for any tech enthusiast like myself. Additionally, the access to early deals and promotions has allowed me to save considerably on high-ticket items. The membership also includes benefits like free shipping, which is incredibly convenient. I've ordered everything from laptops to kitchen appliances and have always received my items promptly. The customer service has been helpful and responsive whenever I had inquiries or needed assistance with a product. However, there are a couple of downsides. The membership fee, while reasonable, may not be worth it if you don't frequently purchase electronics. Also, while most products are discounted, some high-demand items rarely go on sale. Overall, if you're a regular Best Buy shopper, the membership can offer significant savings and added convenience. Just weigh the cost against how often you'll use the benefits to determine if it's the right choice for you.

Goodjob. For tech and service. My pc fixed and work very well.

Great piece of mind! Recently purchased replacement computers and appliances for my business & feel confident with the coverage of this membership.

This membership is worth great value! You get unlimited resources from geek squad and can get membership deals!! You can take any device to geek squad from your Apple products to your hp laptop.

Great computer! Staff was super helpful! Thank you.

A very good plan and good value. Addressed my needs for my computer.

Have saved a lot on our purchases. Will continue to be members.

I purchased My Best Buy Total Membership for peace of mind. While I do have anti virus protection, I find myself always having questions. This is where my membership helps me.