Customer Ratings & Reviews

Membership far exceeds my expectations, the value it carries will cover my other electronics.

This membership has proven to be very helpful . I find the costumer service to be friendly and informative.

SO FAR I AM VERY HAPPY WITH MY NEW MEMBERSHIP AND DO THINK IT WIL BE TO MY ADVANTAGE WITH MY REAL ESTATE AND LYFT BUSINESS.

Offers some great benefits, including training for softwares I purchase for my MacBook Air.

Love the peace of mind this gives me regarding my purchases.

I want to express my appreciation for Best Buy’s membership plan and the incredible service provided by the Geek Squad. The membership benefits, including exclusive discounts and extended support, have made my shopping experience more rewarding and convenient. Additionally, the Geek Squad team has been outstanding—always professional, knowledgeable, and dedicated to ensuring my devices run smoothly. Their expertise and excellent customer service give me confidence in every visit. Thank you for offering such a valuable program and for having a team that truly cares about customers!

Best Buy membership has been the best discission for me. I've had to phone several times for tech support and every time I received the most valuable service. Thanks to all of the technical support staff!

I can't live without this. I can make an appointment in a couple days to come in with a family member, and we get the help we need on our devices. They have a great team.

Purchasing the membership has saved me money a few times. Well worth the purchase

A great deal on a membership that means something. Peace of mind knowing that help and assistance is available when needed.

Everything is Awesome, and the staff is very courteous and inviting as soon as you walk in the door!!!!

I love being able to have my equipment fixed up by a professional! Also, the deals and specials for members are amazing!

Had issue with my computer and it was fixed in a few days.

For everything that has come out of Best Buy’s stores over the last 10 year, it has become invaluable to all our electronic devices and appliances.

Excellent investment!! Once I had an XBOX series X PRO controller’s left bumper stopped working. They replaced it with no questions asked.

It gives you more options when you purchase something from the store. I really recommend to pay this extra for the membership. Specially if something goes wrong with a product they can help you change it or fix it. Totally worth it

Having this membership has saved me a massive amount of money not only do I get to see the discounts on a daily basis and the deals for people like me who can’t afford things at a regular price I get rewarded for my purchases as well and if I have something happen to my purchases, this total rewards is totally worth it

This membership program is wonderful for someone like me who is technologically inept. In-store and on-phone contacts (real people, NOT AI) are friendly and efficient. The Geek Squad is a Godsend.

When you have an eleven year old boy that breaks things oh, this is perfect. It's been so handy.

All good. The delivery man were really nice, very courteous and very professional. I really like them both a lot I felt like I should’ve tipped them But they did not make me feel like I should’ve tipped them, which I appreciate it a lot