Customer Ratings & Reviews

Geek Squad was amazing! Fast, professional, and knowledgeable. They diagnosed my issue quickly and had everything running perfectly again. Highly recommend their service!

Had this protection before good value definitely worth it

Membership is definitely worth it pays for all of my protection plans so everything I buy is covered for two years easily pays for itself after just a few few purchases

very good product, works great and very knowledgeable people

AppleCare is free with best buy membership. This is the reason I have the best buy membership is for all my apple products. I use apple care for help and replacement of items with issues.

Love the peace of mind of getting total protection on purchases. This plan assures quality protection Best Buy has your back,

Haven’t used yet so I am unable to comment but suspect service will be the best. Many good benefits are offered.

As someone who frequently invests in the latest gadgets and values reliable tech support, I recently joined Best Buy’s TotalTech membership program. I must say, it has been a game-changer for me. Firstly, the unlimited Geek Squad tech support has been phenomenal. Whether it’s setting up a new device or troubleshooting, their expertise and prompt service have saved me so much time and hassle. It’s like having a tech expert on speed dial! The free delivery and standard installation on purchases have been incredibly convenient. I’ve bought several appliances and gadgets since joining, and the seamless delivery and installation process has been a standout benefit. I also appreciate the extended 60-day return and exchange window. It gives me ample time to try out products and ensures that I’m completely satisfied with my purchases. Lastly, the exclusive member prices and discounts on select items have led to significant savings. It feels rewarding to know that I’m getting the best deals available. Overall, my experience with Best Buy TotalTech has been exceptional. It offers great value, especially for those who frequently shop for tech products and appreciate quality customer service. Highly recommended for any tech enthusiast! Feel free to modify or use this review as it suits your needs!

This membership truly is worth the value! Rewards, member protection, and everything else!! We love our membership and highly recommend it to others!!!

This membership completely saved us!! We had a brand new laptop that we had not setup yet. Well I had a child try to setup by themselves and mess it up completely. Without the membership it would’ve cost us over $500 to get this fixed. With it, we now have a fixed computer and an entire year to go back with any issues that we may have.

I have no problem referring family and friends to best buy store excellent customer service and items really good quality and protection plans for my items for sure i feel conference buying and items i need from this store thank you!

For me, the Total membership is totally worth it. Extended waranters have saved me more than once. Computer support, even for the tablet my daughter took with her to college at the Best Buy there. Nothing else needs to be said-but these are our two of the advantages...

I think Best buy is one of the most best technology stores to buy things so people are very friendly and helpful especially me being 41 and out of the computer game and getting things set up for me starting classes for college Thank you so much for having such great employees

I really like this subscription with the amount I shop at Best Buy. I feel like it could either be less expensive or them add more deals or something but it's pretty nice to have if you're a frequent shopper.

Fastest service and satisfactory services Any questions regarding any electronic answer available right away

I like that BestBuy is next to my house. This membership protects my technical products. I recommend you purchase it.

I have found no matter how many times or how many of the family laptops need updates or saving data, a Geek Squad Agent is always there to provide the assistance we need.

Don’t live without the membership give yourself peace of mind and know that you are loved and supported by Best Buy‘s squeaky squad

It's a value. I don't have to evaluate if i want protection on every purchase because i already have it.

I’m happy to sing the praises of my total tech membership! Because of my membership, geek squad, came to my home and made recommendations for better Internet connectivity, new TVs, sound bars, iPad, along with set up. That whole process was so smooth and easy. Heck, that visit alone was worth the membership price! Geek squad came and installed everything, they were friendly they were efficient they were clean and I couldn’t be happier. Everything is working perfectly and to top it off I didn’t realize that they made appliance repair visits too. So about a week after my new TVs were installed Geek squad came back out and repaired my refrigerator and I didn’t have to pay a dime! I am so happy with my total tech membership. I highly recommend it and wish that I would’ve bought it sooner. Thank you Geek squad!