Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 35922 reviews
(35,922 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
to a friend
Rated 5 out of 5 stars
Membership helped save Christmas!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership helped save Christmas! I was able to get my son's Christmas gift fixed and put into his PC.
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
The Geek Squad has my back!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership gives me piece of mind in keeping my Laptop functioning properly because the Geek Squad has my back.
This review is from Best Buy® - My Best Buy Total™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Get your membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The price of the membership is so worth it. My computer was not performing well so I took it to BestBuy and purchased the membership. They took care of my command now I have no more problems. I did not have to pay any additional money for the repairs. Again worth the cost.
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
I love my membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Services is very serious and working best I recommend for everyone
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad help is great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad keeps my computer in great condition. Just wish I was closer to the store.
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Best Buy Total Membership Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am overall pleased with the total membership plan but it was much better for me when appliance delivery was included. I do like the extended warranties.
I would recommend this to a friendRated 5 out of 5 stars
Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful in regards to my laptop problems. The membetship is well worth the money.
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
We love our membership!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I know this is a great investment! It saved me so much money and effort to get my computer fixed. Not to mention the additional discounts received. It also covers other additional electronics in my home. I will be recommending this membership to others in my family as well as friends and acquaintances.
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Love the offer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership includes unlimited geek support verses what apple offers for its product. Much better value than apple and easy to go into the store and get help right away.
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
New computer set-up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it turns out that joining the yearly membership was as economical as adding up the individual line items for what I needed. The tech was patient, knowledgeable, and took his time making sure that I understood everything I needed with set up. Great value.
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Best Buy Total Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like to have the Best Buy Total Membership. It doesn’t cast that much and gives me assurance that I can contact the Geek Squad for help when needed
This review is from Best Buy® - My Best Buy Total™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Thank God for Best Buy Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm so glad I bought a Geek Squad membership--I feel like I have the support I need in our every changing technology world.
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Computer Reviiew & Fix after experiencing a Scam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was Scammed which require my computer to be re-imaged. The Geek Squad understod my ordeal & went thru my Computer to make sure everything was OK & nothing unusual or strange was removed & returned to its normal state.
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you buy tech frequently, rely on reliable devices, and value peace of mind, My Best Buy Total is an excellent membership. It bundles a wide set of benefits—warranty, support, shipping, and exclusive perks—that make it more than just savings; it’s about protection and convenience.
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
best Buy Total Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy Total membership is extremely helpful. Having access to The Geek Squad is great. I highly recommend it.
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Supportive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.✔ Frequent Best Buy shoppers ✔ People wanting extended warranties and Geek Squad support ✔ Those who buy multiple big-ticket items or tech annually
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Jacqueline M Larsen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer is working excellently as expected. Printer will be replaced today as both Geek Squad and manufacturer assistant could not make the printer function.
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Membership has its privileges!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Member ship that Best Buy offers, is peace of mind protection!
This review is from Best Buy® - My Best Buy Total™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Techno Plus Savings card
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This card is very flexible and offers lots of savings. The Geek Squad are my technology friends. They are always there to help when needed. Great card that gives you piece of mind.
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
We have hard drives that need clean reboots. New .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hoped to get help resetting some of my tablets. I need to add a new windows 11 to my computer because it has so much malware that’s hidden. Can you help with this?
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .You can certainly set up a Geek Squad appointment to have this taken care of in store online at bestbuy.com/services/triage/home or you can reach out to us on any of our social media profiles below for support. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
