Customer Ratings & Reviews

I enjoy having Best Buy total membership I have had to use the insurance on some items and received great service in being able to replace the items. 200 dollars seems like a lot but can be beneficial in the long run. including the head start on Best Buy deals and credit card offers. I have personally recommended my friends and family to sign up if they do or plan to shop at Best Buy.

The membership has definitely already provided me with great value already, as I have brought into the geek squad every computer I have own for servicing. Unlimited asst. with equipment, and perks of special sales events on the most desirable products. I also purchased a refrigerator here too and it provides a two yr. warranty on that as well. Provides 20% off all repairs. I love this membership as it has several privileges.

This product provided increased flexibility for my iPad Pro. This provided me with the capability to hook up a device that allowed me to remotely do a visual presentation and change the slides as necessary while not having to use the computer itself.

Having faced a crisis on a PC repair I weighed the options of what it would cost without the warranty versus the membership and it was a simple decision to go forward. I'm glad I did. I just used the geek squad for the very first time and they did an extraordinary job repairing a precious business asset that had been corrupted via updates. I'm looking forward to use the membership for other reasons now but in retrospect I'm happy I'm a member.

Absolutely needed to have professional service for my workstation laptop, it's my income and the Besy Buy Geek squad was on their game and even provided best pricing for needed hard drive, I checked...couldn't beat the price the squad provided, best value for my money and flawless service, what else it there?

Best Buy membership has saved me a good bit of money with repair or replacement of devices over the years. Also how to navigate some things as well. I would highly recommend it. It’s worth the money.

Some of the systems were down and I was able to get the full support while I was there. He told me how to load the new Microsoft Office software at home. May come back to the store for additional support as I have 10 months left on my membership.

Look, if you shop at Best Buy. You Best Buy the Membership! You cover your car, home and boats. Why wouldn't you cover all your electronics?! The Geek Squad staff is welcoming and they explain the process from start to finish.

FOR $179.99 ANNUALLY, THIS IS THE BEST PROTECTION ANYONE WHO OWNS A COMPUTER CAN HAVE. ONE TRIP TO THE GEEK SQUAD WOULD COST WAY OVER $179.99!!!! YOU WOULD BE CRAZY NOT TO BUY IT, THE BEST INSURANCE YOU CAN HAVE FOR YOOT COMPUTER!

I had a very pleasant experience working with Ryan and Jonah from the Best Buy in Mira Mesa, CA. I wanted to build a new PC, and had spent time researching every part. I had very specific questions about which parts were the best on the market right now, and tech terms I wasn't familiar with, and they were able to answer all of them. They spent ample time with me until all my questions were answered, and all the bases were covered. I just picked up my PC build today, and they absolutely knocked it out of the park. I am super excited to jump into some new-and-improved gaming. I can't emphasize enough how helpful both Ryan and Jonah were in this process. They really know computers, they were easy to talk to, and they were diligent about helping me find every part I was looking for. They are both truly great, upstanding employees that deserve to be recognized for going above and beyond. Overall, I had a very positive experience working with Geek Squad, and I would build with them again.

With as many products as I buy yearly I'm happy to have this protection that is provided to me with my Total Tech Membership. I especially enjoy the help I get from Geek Squad and the 2 year protection or Apple Care+ I get on my products while having this memberships.

I have really enjoyed having this membership. I have been able to utilize it a few times when I have had issues with my devices. Best Buy makes the experience super easy and replaces/repairs your device with no problem. I recommend to everyone that I can. I use it to cover my PlayStation 5, iPad, iPhone, ear buds, TV's, etc...

Absolutely worth it in my opinion and I have recommended the membership to several friends of mine who are either getting a new apartment or are gamers, this membership has helped me a lot and almost in the first month, I had already gotten a lot of savings, I hope they keep this membership going & keep updating it with more benefits.

This Total membership is a good value. Already I have gotten wonderful help at two different appointments with the Geek Squad, no charge because of this membership. No doubt there will be more.

Basically, you either pay $70 or more for fixing your computer that was attacked or pay the $180 for the annual Geek Squad coverage subscription. For that reason, it was worth getting and they did clean up the issue, plus backed up the computers data at no extra charge.

Title: Best Buy Membership Pays for Itself I signed up for a Best Buy membership and honestly, it’s been worth every dollar. The free shipping, exclusive member pricing, and extended return windows already made it a good deal. But what really stood out to me was the early access to deals — I used it when buying my Dell desktop and saved money right away. If you shop at Best Buy even a few times a year, the membership basically pays for itself. I also like knowing I can get help faster with Geek Squad if I ever need it. Highly recommend the membership if you’re buying electronics or big-ticket items — especially computers or TVs.

the membership with the geek squad plan was helpful. after we got it home ad ware popped up .not sure if it came from transfer from old system. geek squad cleaned it up. the price came down a bit and we got some refund.

After years of resisting and claiming I can do it myself, I relented and purchased a My Best Buy Total to help set up a new laptop. I worked with three members of the Almaden Best Buy Geek Squad. Excellent service, advice, and most importantly, explanations and patience. Unless you're a hardware and software expert, this is a great investment in personal sanity!

Best Buy membership is totally worth it! The exclusive deals, extended return period, and free delivery make shopping super convenient. Customer service is always responsive and helpful. Great value for anyone who shops tech regularly!

It works well but have some issues with not catching every movement. A delivery yesterday didn't show the person at all, just the truck leaving. That may be user error though.