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Customer reviews

Rating 4.6 out of 5 stars with 3800 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 188 Showing 3,741-3,760 of 3,800 reviews
  • Rated 5 out of 5 stars

    Real Peace of Mind

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew that this protection would be valuable if I ever get to use it. However thus far, I have not. Nevertheless, it provides the assurance that should something happens to any of the products that it covers, I won't have to worry about fixing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highest Value Program of its Kind - A MUST HAVE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Total is the only charge I get that I enjoy paying. It's the highest value support system I know of. I have saved literally thousands of dollars with the program. I can highly recommend this program if you buy any tech more than two-three times per year. The program pays for itself. No brainer. No fuss, zero hassle returns, exchanges, and customer service. And most of all, peace of mind. I am happy to pay for this membership and buy at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great value. My wife is not techie and uses it all the time. She loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully, I have only had to use this once to repair a washer. However, it is a nice peace of mind knowing that I have assistance when I need it. I also like the fact that all of my items purchased at Best Buy are covered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very pleased

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall happy with my membership, has already paid for itself multiple times. Would recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy total membership review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The concept is amazing. However, the price is challenging and especially the increase in price is challenging. It would help if the price will be prorated if you did not use the service during the year as well as if you used an excessive amount. This is because for example, Apple products there is still a co-pay that must be paid to have your device repaired or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A satisfied customer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a good value. It has saved me several charges for troubleshooting my computer and teaching me different functions of the computer. I have been able to get some discounts on some purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Money saver

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it much yet, however my other family members love the deals we can make. The card saves us a lot of money in the long run

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a member for so many years and I do depend on Best Buy expertise to help me with any issue that I may have. Even if at first it doesn't get resolved they keep trying in a professional way until it does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the service I get.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used it for several years and always have got my money’s worth. They keep my computers working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frisco's

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had nothing but great experience dealing with this program.Customer service has always been excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy offers a great TOTAL protection program and I would highly recommend the protection. I have been totally satisfied. Worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total is a must!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy total membership saved me well over $1,000 in Geek Squad work! I like the notifications too! TOTALLY Worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my membership

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my membership. There is nothing like purchasing electronics and not worrying about them. I love the security that I feel with this program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t think about it.. just do it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has saved us money. Would not be without it. Saved us big $ on a tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The only place I shop for electronics.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Alway tentative and knowledgeable. Would want to deal with anyone else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The cushy feel good account that always has your b

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome card advantages and support all along the way with never ending deals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable ink that gets the job done

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using these HP 910 cartridges for a while now, and they always deliver consistent, high-quality prints. Installation is simple, and the ink dries quickly with no smudging. Great for everyday use—whether it’s printing documents or color pages. Definitely recommend keeping a backup pack on hand!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has saved us a couple of times. It is well worth the money. Make that extra investment into the things that you’ve already purchased I promise you will not regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome program to have. I've had to exchange 3 phones and never had a problem. Very nice staff to work with

    I would recommend this to a friend