Customer Ratings & Reviews

Best Buy has always been where I purchase my laptops. The techs are so helpful for setting them up. I hope my experience with this new purchase is the same.

Definitely worth the price. It pays for it self in the long run. So glad we have it. Has Definitely saved us with geek squad more than once. If your and avid gamer or just getting appliances add this because you never know what might happen. We have had ours for 3 years now and wish we got it a long time ago.

This membership gives you the ability to have a full team of Geeks at your disposal. As well it allows you to price match items and save. For someone like me who already chooses at what I think are the best times, even I have saved almost a hundred in only 3 months!

This membership has got great advantage. You get the best prices, free tech services,opportunity to get cash back on reduced prices within a given time frame and good customer support that comes naturally to best buy.

I just purchased this product for the first time and used the Geek Squad for the first time. My jury is still out on the value of this product. At this time, I would probably buy it again but I'm not 100% sure yet. Will review again after I use their services again.

This membership has been the best thing I have bought! I use it all the time, I actually buy more from here because of the Best Buy Total.

Membership is great. I got my computer completely tuned up and now have a whole year of benefits to get as the months go by.

The Geek Squad fixed everything on my computer exactly as they said they would do. Very satisfied.

Great value and savings. When upgrading my son's gaming computer, this membership saved me over $600 in installation and programming fees.

Without an appointment you cannot get any work done. You must make an appointment and make another trip back to the store. How can you call that customer service. When my annual service contract runs out so will I.

There’s a lot of benefits when purchasing this additional coverage and the money back of the device goes on sale is a plus

My laptop is nearly 4 years old; this is the best insurance policy I could have. Technicians have replaced my battery once and were able to diagnose another issue as well.

If you're someone who buys a lot of technology and appliances, don't hesitate and get your membership. You won't regret it because of the insurance it offers on products, and all Apple products include AppleCare, which is why I decided on this one.

I highly recommend membership! It saves you money & frustration when you need to have your electronics checked out. I will ALWAYS keep this membership.

We depend on the Geek Squad to maintain our electronic tools. We have never been disappointed in their helpfulness and skills.

The ability to have free help and service on all our electronics is awesome. I have already used them for two computers not purchased from them.

I reccomend getting the membership, such a great membership you will not regret !

This membership adds value to my computer work. I do taxes and ministry work on this computer and cannot afford mess ups. It gives me peace to know I can call for assistance.

As a tech enthusiast and a frequent shopper at Best Buy, I recently decided to invest in their TotalTech Membership, and I can confidently say that it has been one of the best decisions I've made. Best Buy TotalTech Membership offers a comprehensive suite of benefits that cater to both tech-savvy consumers and those seeking reliable tech support and exclusive perks. This membership truly sets Best Buy apart from its competitors in the electronics retail industry. First and foremost, the technical support provided by TotalTech is top-notch. Whether you're facing issues with your computer, smartphone, tablet, or any other tech device, the knowledgeable and friendly staff at Best Buy are ready to assist you. The membership grants you access to 24/7 support, either in-store or over the phone, making it incredibly convenient for troubleshooting problems at any time of the day. Their experts are adept at diagnosing issues, offering solutions, and even providing setup assistance, ensuring a smooth tech experience. Furthermore, one of the standout features of the TotalTech Membership is the exclusive savings and benefits. As a member, you enjoy various perks, such as special member-only pricing on select products, early access to sales events, and exclusive discounts on services like Geek Squad protection plans. These cost-saving benefits can add up significantly, especially if you frequently shop for electronics and gadgets. The TotalTech Membership also offers extended return periods, which is a significant advantage when purchasing expensive items or gifts. With the membership, you get an additional 30 days for returns and exchanges, giving you extra peace of mind when making a purchase. Additionally, Best Buy understands the convenience of online shopping, and the TotalTech Membership complements this aspect perfectly. Members receive free standard shipping on most orders, which is an attractive incentive for those who prefer the ease of doorstep deliveries. In terms of value for money, Best Buy TotalTech Membership undoubtedly delivers. The annual membership fee pays for itself within a few uses, especially if you take advantage of the tech support, savings, and shipping benefits. The only minor drawback I can think of is that TotalTech Membership is currently only available in select regions, so it might not be accessible to everyone. However, Best Buy has been expanding its services over time, and I hope they continue to do so to reach a broader audience. In conclusion, I highly recommend the Best Buy TotalTech Membership to anyone who frequently purchases electronics and gadgets or simply values exceptional tech support. The combination of top-tier technical assistance, exclusive savings, and shipping benefits makes this membership an unbeatable offering in the tech retail market. Whether you are a tech expert or someone who occasionally needs assistance with your devices, TotalTech is a membership that truly delivers on its promises and enhances the overall shopping experience at Best Buy.

Great product. Have purchased it for past number of years. Used it about 4 times over the years. Would advise all buyers to purchase this valuable contract.