Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 35185 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 35,182 reviews
  • Rated 5 out of 5 stars

    Membership gives peace of mind .

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kevin was very helpful and explained everything. Peace of mind knowing help is always available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlimited Geek Squad is great! Membership is definitely worth all the benefits!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my moneys worth. The first visit. Took 2 labtop and haf them fixed cleaned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Benefits

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership saved me $200 on computer servicing .That was very much appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been great and very helpful. I will likely continue using this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the technical troubleshooting part and that person was very knowledgeable and helpful. Discounts are a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy in Tampa

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nine purchases to review so I am stopping here. Great automobile audio. Great laptops, Lenovo touchscreen 32 meg ram n 1 t storage. 4 tvs. All serviced by Geek Squad. The Best service ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Total Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service when computer needed diagnostics. Tech was very thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is the real deal all your devices have warranty and geek squad support and cover up to 2 years and you can also add new purchases under the warranty policy aswell geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’ve had this membership for years and I love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value. Provide a lot of savings and coverage for devices purchased. Offers great peace of mind investing in tech .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Services

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed having this membership. I have been able to utilize it a few times when I have had issues with my devices. Best Buy makes the experience super easy and replaces/repairs your device with no problem. I recommend to everyone that I can. I use it to cover my PlayStation 5, iPad, iPhone, ear buds, TV's, etc...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this membership an just started using it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very good service an a great communication they. Notified me everytime my stuff was messed up or was in great shape to come get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total Protection Plan - A Real Value!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this for anyone who needs help troubleshooting any computer problem. I have used this service multiple times for printer issues and computer issues. Thanks to the help I received my computer was cleared of potential scammers getting access to my personal data. This is the best value I could have purchased for computer issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hats Off exemplary service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so great...I have a fickle computer and the folks at Silverdale WA Best Buy have been absolute champs fixing al the problems. Hats off to the team, and Thank You!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy total membership excellent to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having geek squad and protection all the time on laptops and computers and your phones and anything else that you buy from Best Buy it's very excellent and great to have at any time it's easy to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Members

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is the best ever. They take the time to make sure that you understand the most complex issues ⭐️⭐️⭐️⭐️⭐️

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Security

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is extremely helpful. I like the security of knowing if anything happens to my laptop again that I can take it to them with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value,,truly pleased, will recommend and continue shopping at BestBuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YEAH! for Best Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad that took my computer to update for me was great and explained everything. The computer was ready the next day. WOW! Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 recommendation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good membership makes pc repairs seem less and if you're constantly working on pcs and doing upgrades not all at once it's well worth the money

    I would recommend this to a friend