Customer Ratings & Reviews

Great deal for maintenance on my computer! Quick, efficient and problems are fixed as well as a "tune up" that was an unexpected extra. Everything explained so I could understand it!

This membership is a great opportunity to help you stay in touch with the latest technology and innovation in the world that will enable you to make an informed decision about your purchases now and in the future

This membership pays for itself in the discounts, rewards, Geek Squad support, and included warranties/Apple Care. I highly recommend membership to everyone!

This is great as it provides you with guarantee for all purchases and the service has been excellent! For the full year Best Buy has never let me down either by getting great customer service in the store or by chat or by phone the team have been fantastic. I would love to renew but $180 is quite expensive. I’m still contemplating renewal but I cannot fault this membership and service.

Great support from the geek squad representative and gives me piece of mind knowing I have quality support.

Got a great deal in a new laptop and great, and fast, Geek Squad service when it picked up a virus! Absolutely love the Geek Squad

Best Buy is the best place to go buy anything that you need for your home for yourself electronics they will never give you a problem actually they help you they go beyond their expectations

Have not had to use it so far, (hopefully won't have to) but knowing that ALL my equipment bought at best buy is covered is a really nice relief to not have to worry about.

Honestly, if you can afford it, it's worth it once you do like, one sale on a large item and one Geek Squad service. My computer had a severe issue that rendered it almost useless but they fixed it and the cost of membership was way less than the services they had to do for it, and the rest of the year was full of decent sales.

Very helpful and convenient friendly representing when you call and ask for help Service very fast

This membership is a real value, member prices, member perks, and well worth it’s value for the price

This plan saved me big time when my computer black-screen crashed. Two days of trying to recover my data, the consultant they called in confirmed that the crash was fatal. And I still paid nothing.

We purchased the Best Buy Total membership when my computer crashed. The customer service I have received is absolutely the best. Titus explained everything to me in terms I understood. Unfortunately, my computer was unfixable but he was able to get some information on a flash drive. I highly recommend the Geek Squad!

The membership is a real value for all the things you get with it. I have had the membership for several years and will keep it on auto renewal

Is expense up front but really saves you money over the long term if you plan on making multiple upgrades/repairs to your devices.

This membership gives us the piece of mind knowing if anything happens, we can get our purchases looked at! We've already used it to put the screen protector on new ipad, great perk!

This membership it totally worth the price. We buy most of our house appliances through BestBuy, and let all face it, sometimes the items we buy don't cut it. This plan allows us to swap to a different item within a certain timeframe, even if we just don't like it. I was also very happy with the current NFL Sunday Ticket via YouTube TV Promo with having this membership.

I needed to do a data transfer for 2 different computers, which alone would have cost more than this membership. It has been worth it for sure!

This has been most helpful for all the things that we buy through the year at Best Buy. Are purchases tend to be directed to Best Buy rather than other places because we have the total membership

I enjoy your service so let me win the $400 I really enjoy your service