Customer Ratings & Reviews

I needed my cptr worked on due to being hacked.....I purchased the membership and have since used it for a number of things that needed fixing, plus the discounts on some products. This was a most worthwhile purchase and I plan to continue it next year!!! They work on ALL tech items!!!

The My Best Buy Totaltech™ Yearly Membership is an absolute game-changer, earning a solid 5-star rating. This membership offers a myriad of benefits that have significantly enhanced my shopping and tech experiences. The standout feature of this membership is the access to exclusive deals and discounts. As a tech enthusiast, I've been able to save substantially on a wide range of products, from the latest gadgets to essential tech accessories. The members-only pricing and early access to sales events are a true delight. The added perk of free Geek Squad setup and support is invaluable. Whenever I purchase a new tech product, the Geek Squad is there to ensure a seamless setup and provide expert advice. This personalized support has saved me time and eliminated the hassle of troubleshooting technical issues on my own. The inclusion of 24/7 tech support is a game-changer. Knowing that I can reach out for assistance at any time, day or night, provides peace of mind. The tech support team is knowledgeable, patient, and has been instrumental in resolving any queries or concerns I've had about my devices. The rewards program is another fantastic aspect of the Totaltech™ Yearly Membership. Earning points on every purchase, along with bonus points events, has allowed me to redeem rewards for even more tech goodies. It's a rewarding experience that keeps me coming back to Best Buy for all my tech needs. The convenience of free shipping on most Best Buy purchases is a substantial benefit. I've enjoyed the flexibility of having my tech essentials delivered to my doorstep without worrying about additional shipping costs. It's a small detail that adds to the overall satisfaction of being a Totaltech™ member. In conclusion, the My Best Buy Totaltech™ Yearly Membership is a must-have for anyone passionate about technology. The combination of exclusive deals, expert support, rewards, and convenient shipping makes this membership an exceptional value. If you're a tech enthusiast, this membership is your ticket to a year filled with tech bliss.

I am so happy I bought this contract. I had real problems and the tech staff addressed every one of them without me having to pay any extra money.

The My BESY BUY total membership protection plan is easy to use the claims process was incredibly easy and fast. I went online, explained the issue, and a technician was scheduled promptly. They arrived on time, were very professional, and had the microwave fixed quickly. This plan saved me from a major headache and expensive repair costs."

This membership saved me hundreds on a PC repair. Total repair cost was around $680. With the Total membership I paid no where near that!

Purchasing the My Best Buy Total membership was one of the best decisions I’ve made!

Best Buy Total membership has great perks for any products you buy within the membership.

BEST BUY: Wonderful, Honest, care! A wonderful care place for all your computer cares. Prices fit anyones budget. You must see and visit this grand store and see for yourself. You will be Amazed.

Membership is a great value majes me feel secure when buying products from BestBuy geek squad is very understanding in my issues repair is fast and correct

Worth it for the coverage and peace mind, not to mention the members only deals!

Still havent used the Total Membership as of yet. I replaced the $49.99 plan with th upgraded plan because the BB requirement of having the upgraded version for data and file transfers of my new Windows 11 computer.

Glad we took out the membership. It helped with a lot of questions we had with installing apps.

Best Buy Membership has saved me significant money. Only had to use it for 1 item and it was quick and easy

Not sure this cost is justified. It now only provides a 2-year extended warranty on products purchased from BestBuy. I originally subscribed when it covered house calls for repairs or service on all my electronics. That made it worth the annual subscription. A 2-year extended warranty for products I've purchased from BestBuy is far less costly than this annual subscription. I also don't like the fact that any extended warranty ends as soon as I fail to renew this subscription.

My Best Buy Total, at $179.99 a year, is a tech junkie’s dream, with 24/7 Geek Squad support, two years of protection (including AppleCare+), and exclusive discounts that’ll make your wallet gasp in delight! Shockingly, it covers gadgets you didn’t even buy at Best Buy, plus free 2-day shipping and a 60-day return window. But—plot twist—auto-renewal sneaks up, in-home services may cost extra, and no tears are shed for lost or stolen devices! Can't do without IT!

So far so good had no problem the products I bought a month ago.

Realy good and valuable. Of course i would love to use it again.

I love not having to worry about the products that i buy. Knowing that the Geek Squad is backing all of my products if i should need them. My membership is a Blessing

Best value for a membership like this I have ever bought, saved hundreds of dollars, and received amazing service!

The support I received from the Geek was Epic. There customer service was outstanding. I was given their up most attention. I would recommend the Geek squad to everyone.