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Customer reviews

Rating 4.5 out of 5 stars with 35227 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 35,224 reviews
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love I can wait to pay my things. I have 12 months to pay with no interest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is a bargain

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is a bargain, especially for appliances and big screen TV’s. Installation was courteous and professional. All of my questions were answered and products were delivered and installed as promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love it

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is a great value. I have used it to buy a couple of computers and a game system. Geek squad have been a great help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total member

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Best Buy Total Membership! It has been a game-changer for how I shop and maintain my electronics. The perks and benefits are worth every penny. One of the best features is the free shipping and fast delivery. No matter what I order, it gets to me quickly without any extra cost. The exclusive member discounts are also fantastic—they’ve already saved me a significant amount on items I was planning to buy anyway. The included Geek Squad support is a huge bonus. Any time I have a question or need help troubleshooting an issue, their team is just a call away and always incredibly helpful. It’s like having a tech expert on standby! Additionally, the extended return and exchange window gives me peace of mind. It’s great to know I have extra time to decide if a purchase is right for me. Overall, Best Buy Total Membership makes me feel like a VIP. If you shop at Best Buy even a few times a year, this membership pays for itself in no time. Highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy total. Worth it!!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Best Buy Total Membership! It has been a game-changer for how I shop and maintain my electronics. The perks and benefits are worth every penny. One of the best features is the free shipping and fast delivery. No matter what I order, it gets to me quickly without any extra cost. The exclusive member discounts are also fantastic—they’ve already saved me a significant amount on items I was planning to buy anyway. The included Geek Squad support is a huge bonus. Any time I have a question or need help troubleshooting an issue, their team is just a call away and always incredibly helpful. It’s like having a tech expert on standby! Additionally, the extended return and exchange window gives me peace of mind. It’s great to know I have extra time to decide if a purchase is right for me. Overall, Best Buy Total Membership makes me feel like a VIP. If you shop at Best Buy even a few times a year, this membership pays for itself in no time. Highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership values.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our membership is a great value for what we needed to help with our small business needs. It's a comfort to know that if we need help, someone will be there to assist us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We definitely recommend this membership to anyone!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best deal best ever! gives you peace of mind when buying products with automatic warranty, and better prices when being a member!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership has it’s perks only if you buy lots of electronics at BestBuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership offers excellent services. It’s a good deal if you regularly purchase from this store. I personally like the geek squad support and the longer return window.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who's always been cautious about my tech purchases, becoming a member of Best Buy has been a decision I'll forever cherish. Let me share how this membership has touched my life in ways beyond just great deals. From the start, it was evident that Best Buy treasures its members. The warmth of the welcome and the personalized attention I received made me feel like more than just a customer. It's like being part of a family where your tech dreams and concerns truly matter. The savings I've gained from the membership are undeniably remarkable, making it a wise financial choice. But the real emotional value comes from the confidence it gives me. With the extended return and exchange period, I no longer worry about making a rushed decision. This sense of ease is priceless, and it's as if a weight has been lifted off my shoulders. What truly tugs at my heartstrings is the exceptional customer support. Whenever I've hit a bump in the road with my tech, I've been met with patience and understanding. The expert assistance feels like a friend guiding me through challenges, and that's something I don't take for granted. The joy of unboxing a new piece of technology is something many of us treasure. With the free expedited shipping, that excitement arrives at my doorstep even quicker. It's a simple touch, but it amplifies the happiness of receiving and experiencing something new. As a member, I've had the privilege of attending exclusive events. These gatherings are more than showcases; they're opportunities to connect with fellow tech enthusiasts who understand the exhilaration of innovation. The sense of belonging to this community is incredibly heartwarming. In a world where purchasing decisions can often feel overwhelming, being a Best Buy member has brought me tranquility. It's not just about owning cutting-edge gadgets; it's about the journey – the support, the savings, and the shared enthusiasm. If you're someone who seeks not only the best deals but also a deeper connection to the world of technology, I wholeheartedly encourage you to embrace the Best Buy membership. It's not just about what you get; it's about how it touches your life and enriches your relationship with technology in ways you never imagined.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Top Notch

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value to me and anyone who might be smart enough to get it. The give great service and keep on top of it until they get it done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value and unmatched tech support!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Totaltech membership has been a fantastic investment for me and my family. The peace of mind knowing that we have 24/7 Geek Squad support and extended protection on our purchases has been invaluable. We've saved money with the exclusive member pricing, and customer service has always been helpful and professional whenever we needed assistance. I especially appreciate the quick response time for tech issues and the convenience of having everything under one plan. It truly enhances the shopping and tech ownership experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Membership is the bomb!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership allows a person so many advantages...Geek support, discounts, up on new products! Definitely worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here’s a review you can use for Best Buy’s warranty services: Rating: ★★★★☆ Title: Worth It for Peace of Mind I’ve had a great experience with Best Buy’s warranty program. The process of adding the warranty was straightforward, and it has already paid for itself. When my [insert item, e.g., laptop, TV, headphones] unexpectedly stopped working, they made the repair/replacement process smooth and hassle-free. The customer service team was responsive, and the turnaround time was faster than I expected. While there are some exclusions and fine print, as with any warranty, it’s been a lifesaver for covering unexpected issues. I’d recommend it if you’re purchasing a high-value item you want to protect. The only reason I’m not giving five stars is that the initial warranty cost felt a bit high. However, given the coverage and support, I’d say it’s worth it overall. !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total Membership is Gold!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total membership has proven time and time again to be a valuable investment as a Best Buy member. Its use applies to so many products and services, it is highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely a reasonable purchase

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, worth it. I rarely shopped at Best Buy but I basically got total tech for free because a price match gave me 180 back, and they fix up most devices for free, plus 60 day returns is a plus, definitely a buy especially if you’re looking to buy something expensive like an e scooter pc bike or whatever, it’s been 2 months or so amd I saved 300+180, which is nkt at all comparable to the 179.99 I spent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership really comes in handy specially if you have a gaming pc like me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy membership worth the money but a little e

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a Best buy total membership subscriber it gives you a peace of mind Yes the once a year renewal is a little spendy but at the end of the day it gives you a piece of mind that you got protection cover on any items that you buy for Best buy without have to purchase a separate geek squad extend the warranty I totally recommend purchasing it especially if you buy from Best buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Total if you're heavy electronics user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The $179.99 Total membership offers more than just a price tag—it’s like health insurance for your electronics, but with added perks. Let’s break it down: Product Protection: With Total, you get up to 24 months of product protection on qualifying items during your active membership. That’s peace of mind for your gadgets and gear. Free 2-Day Shipping: Need that new computer or TV quickly? Total members enjoy free 2-day shipping on eligible items. No waiting around! Extended Returns and Exchanges: You have a generous 60-day window to return or exchange items. No rush, no stress. Exclusive Member Deals: Total members get access to exclusive deals on software and selected items. It’s like being part of an exclusive club. Two Claims Per Year: Unlike the Geek Squad Protection Plan, which allows only one claim, Total lets you make two claims per year. Accidents happen, and Total has your back. Service Fee: When you file a claim, there’s a service fee at the start. But here’s the upside: you can retry several times as long as you’re an active Total member. Monthly Protection Plans: After the first year of product protection, you can choose an extended monthly protection plan for specific items. Flexibility is key. Cost Breakdown: Yes, $179.99 might sound hefty upfront, but it’s only $15/month—not much more than an Amazon Prime subscription. And for what you’re getting, it’s a no-brainer if you’re shopping for electronics like a new computer, TV, or Home Theater sound system. So, think of Total as your electronic guardian angel—it’s got your back, and it won’t break the bank!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Total if you're heavy user on electronics.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The $179.99 Total membership offers more than just a price tag—it’s like health insurance for your electronics, but with added perks. Let’s break it down: Product Protection: With Total, you get up to 24 months of product protection on qualifying items during your active membership. That’s peace of mind for your gadgets and gear. Free 2-Day Shipping: Need that new computer or TV quickly? Total members enjoy free 2-day shipping on eligible items. No waiting around! Extended Returns and Exchanges: You have a generous 60-day window to return or exchange items. No rush, no stress. Exclusive Member Deals: Total members get access to exclusive deals on software and selected items. It’s like being part of an exclusive club. Two Claims Per Year: Unlike the Geek Squad Protection Plan, which allows only one claim, Total lets you make two claims per year. Accidents happen, and Total has your back. Service Fee: When you file a claim, there’s a service fee at the start. But here’s the upside: you can retry several times as long as you’re an active Total member. Monthly Protection Plans: After the first year of product protection, you can choose an extended monthly protection plan for specific items. Flexibility is key. Cost Breakdown: Yes, $179.99 might sound hefty upfront, but it’s only $15/month—not much more than an Amazon Prime subscription. And for what you’re getting, it’s a no-brainer if you’re shopping for electronics like a new computer, TV, or Home Theater sound system. So, think of Total as your electronic guardian angel—it’s got your back, and it won’t break the bank!

    I would recommend this to a friend