Customer Ratings & Reviews

We have been very satisfied with our interactions and look forward to having Total Tech and Geek squad available in the future.

The price is great for the value and perks that come with the subscription

Chose the membership after comparing the other warranty options. Value seemed better than the other options. Although I have not used it at this time, it does provide me some reassurance that if anything goes wrong with my appliance, it will be replaced.

This membership is absolutely worth it! The member discounts, exclusive prices, and Geek Squad support make every purchase worry-free. I really appreciate the added protection plans for my electronics, which gives me peace of mind. The value I get with this membership easily pays for itself with the savings and benefits provided. Definitely recommend it to anyone who shops at Best Buy regularly.

The membership is a great deal. I love how I can get a price match for 60 days.

The Total Membership program is a great value, offering convenient access to a range of benefits all in one place. Signing up was simple, and I’ve really enjoyed how user-friendly it is to use and manage my account. It’s been a smart choice for staying organized and getting the most out of the services I use every day.

It is a pleasure to always be covered for prompt access to Geek Squad!

Very well service faster the person who’s taken care of me was so helpful amazing service she so sweet thanks

Very happy with purhase. Geek squad helped set up computer and available to answer all questions

I LOVE my Samsung QLED TV!!!! I got the 50 inch and it's perfect for my family room!!!! What a difference having an excellent quality TV makes!!!! I got a great sale price and am good for any price adjustments for 2 months!! You can't beat a deal like that!!!! Thank you Best Buy!!!!

I absolutely love my Best Buy Total Tech membership. The warranty coverage has saved me stress and worry, and it’s comforting knowing my tech is protected. It’s been well worth the investment!

I purchased a lap top for my son for college but the Membership services that came along with it I may actually use, like geek support. That would definitely come in handy for the electronic devices that my family uses. You need reliable devices to use every day so this is an excellent member benefit. Thank you for providing this.

This membership is a real value. The Geek Squad team members and clerks are professional and polite. They are always very helpful when I come in to the store or call them.

Very worthy of the membership- many discount not only to the products but also the services

THE best protection plan on the market. Period. Absolutely only buy our tech for the whole household here solely because of this plan. NOTHING better on the entire consumer market in our opinion. 100% necessary to stay up to date with. Garaunteed lifetime member here.

Comes in handy glad I purchased this just in case.

I bought a new laptop and wanted to be sure I could use Microsoft Outlook for my mail. Not sure that I could get it to transfer from my former desktop, I enrolled to get the help I needed. Very glad because the install was not seamless. The Geek squad set me up.

Gives bonus more perks for members and friendly staff

The total tech membership saves me money at Best Buy.

Purchased BB Total for the 2 year warranty; worth it.