Customer Ratings & Reviews

My Best Buy Total Membership is an OUTSTANDING value. The service is trained in listening to nontechnical people like me who run into problems then need help. They are patient, kind, and extremely helpful with enabling me to understand problems and how they develop. I am extremely grateful to Best Buy for creating this service. I could not be without it!

I am so thankful I decided to purchase My Best Buy Total. I bought a new computer and the Geek squad transferred all my data from old computer to the new one and then helped me understand my new computer. It has given me a sense of security to have this service.

I brought in my daughter's computer to get cleaned up & I wasn't really sure how much it was going to cost...Needless to say, I was greatful that I was offered the membership bcause it was significantly cheaper than what I would have had to pay without it & it also covers other Best Buy purchases.

This membership is a must for small businesses especially startups. It is invaluable part of my budget and I utilize it often. If you have a small business this membership will be worthwhile!

The team at the Geek Squad was very helpful in getting my old information off my laptop that had an unfortunate accident in a sink of water.

Yes, i've been to geekswide quite a few times since then.And wonderful service professional to the point could not ask for more.Thank you so much.If you look there were

This membership is great and you get so many services for a great price.

I’m glad I bought the Total membership, it saves me a lot of money and gave me a lot of benefits

Glad I purchased the membership. Leave me confident you stand by your products

Until you start setting up your small business. One doesn’t appreciate the value of IT support. This service has simplified my technology challenges with the power of geek Squad. Thank you!!!!

Great place to get all your electronics, great deals

So glad we purchased the membership. It has saved us from purchasing a new computer.

as someone who isnt really computer savvy this has been a life saver for me with figuring out problems with my computer all from the comfort of home!

This membership quite literally saved my life, and wallet. $360 in total VS almost $800 I’d have had to spend without it, hands down the best choice I’ve made.

I’m usually anti-memberships but this actually makes sense. If you buy even 1 or 2 products on average per year, the included benefits pay for the membership. Recommended if this fits your habits

perfect for worry free transfer of all my info from old computer to new one. worth every penny as my old computer was 11 years old and i needed help with all the new features on my new HP. scheduled a learning session and it was so helpful.

Best Buy membership has saved me a good bit of money with repair or replacement of devices over the years. Also how to navigate some things as well. I would highly recommend it. It’s worth the money.

Totally worth it, especially if you into electronics gadgets, your is covered, it’s have an annual fee but you eliminated items on the same plan so it worth overall

It's interesting that they'll set up/transfer your information on a new laptop for "free" if you're a member but then charge you to be a member. Hmmm.

I recently signed up for the Best Buy Total Tech Membership, and I must say, it has truly transformed my tech shopping experience. This membership has proven to be a game-changer, offering an array of exceptional benefits that have left me thoroughly impressed. First and foremost, the access to exclusive member-only deals is nothing short of fantastic. I've managed to snag incredible discounts on a wide range of products, from laptops and smartphones to home appliances and gaming consoles. The savings I've enjoyed have more than justified the cost of the membership itself. Another standout feature is the priority access to Best Buy's renowned Geek Squad. As a member, I have received unparalleled technical support and assistance whenever I've needed it. Whether it's troubleshooting a software issue or setting up a complex home theater system, the Geek Squad has consistently gone above and beyond to provide prompt and reliable service. The peace of mind that comes with knowing I have expert help readily available is truly invaluable. One of the most underrated benefits of the Total Tech Membership is the free delivery and installation services. This perk has made my life so much easier. I no longer have to worry about lugging heavy electronics or figuring out complicated installation processes. Best Buy's professionals take care of everything, ensuring a hassle-free experience from start to finish. Additionally, the extended return window has proven to be a lifesaver on more than one occasion. The ability to return items within 45 days instead of the standard 15 days has given me ample time to thoroughly test products and make sure they meet my expectations. This enhanced flexibility has instilled a greater sense of confidence in my purchases, allowing me to make well-informed decisions without any rush. Last but certainly not least, the personalized tech consultations have been an absolute gem. The opportunity to schedule one-on-one sessions with knowledgeable staff members who understand my specific needs and preferences has been incredibly valuable. Whether I needed advice on upgrading my gaming rig or choosing the perfect camera for my photography aspirations, the consultations provided me with tailored recommendations and insights that significantly influenced my purchasing decisions.