Customer Ratings & Reviews

Aides are pleasant, knowledgeable and very helpful!

This is a great value purchase. Ultimate product protection. Must have

Just Get My Best Buy Total! You won't regret it. I travel a lot, and they are always available via chat or on the phone to help with everything (except hardware issues). But whenever I have a hardware issue they graciously fix it. They also set up a new laptop for me that I purchased online. I've saved thousands of dollars over the 11+ years I've had Geek Squad protection!

The Benefits/Rewards package is excellent and exceeds expectations! It’s just Awesome!! It gives that good sense-peace of mind of being able to purchase items you want/need! Thanks Best Buy!

I’ve enjoyed being part of Best Buy’s Total Membership, I’ve saved 1000’s and enjoy the convenience of a home delivery. ❣️

Membership is a great value. Just having geek squad is fantastic. These people rock

If you are an electronic person, this membership is a must. I have 60 days to price match and receive longer protection with it. Try it for a year and decide for yourself.

It was good knowing they would be there if I needed service or guidance on products I purchased thank you

I love the peace of mind i get from being a greek sqad member. I don't have to worry about anything with my computer because i know once i brung it, it will be fixed.

the membership with the geek squad plan was helpful. after we got it home ad ware popped up .not sure if it came from transfer from old system. geek squad cleaned it up. the price came down a bit and we got some refund.

Haven't had to use yet but its good to know I have it protected.

Membership is well worth the price. I have already used enough of the services to pay for it!

Its great that they have this membership, peace of mind not wondering where to call or take product in.. just one thing i have to say is, it was better years ago but still worth it!

The value of the membership really depends on how much you shop at Best Buy and whether you need product protection. If you’re a frequent buyer or want extended coverage and tech support, it’s a solid deal. What really makes it shine this year is the exclusive $120 discount on YouTube NFL Sunday Ticket. That benefit alone can easily justify the yearly fee. If you're already considering Sunday Ticket, this membership pays for itself.

The professional team reviewed my computer virus that locked my computer and fixed the issue in timely manner. I totally recommend Total Membership for outstanding service with the customer.

The Geek Squad is our best friend and interpreter as we do not speak or understand the language of technology! Do not depend on youngsters when your device is driving you nuts as experience does count.

This members is is of awesome value. I will recommend it to my friends!

I joined the best Buy Total membership because the agents in the store assisted me several times with things I had purchased at the store. Each time my problem was resolved thru the item warranty. Recently with an item I did not buy at Best Buy the Geek Squad helped me understand how it works and explained to me how the member plan worked in detail.

Best thing I ever gotten, I have so many accidents with my devices that without this I don't know how I would afford the repairs.

The memberships is very helpful when truly needed and appreciate it