Customer Ratings & Reviews

This whole scenario is why I'm giving 2 stars. The LG dishwasher probably deserves 5 stars as well as the kind man that installed the DW. I have had my new dishwasher in the box for over 1 year due to our build/remodel. I've been trying to get all of our appliances installed with Best Buy since April 2023. The dishwasher was installed about 2 weeks ago now by a super great guy (Josh) and his son that just graduated from HS. They were both very helpful with the install as well as issues I was having with my kitchen faucet! I recommend them HIGHLY - but have had nothing but difficulty with Best Buy from the purchase of appliances to delivery and installation. STILL awaiting installation of my stove top and no phone calls taken or made by BB to help me out! Probably 0 stars for Best Buy for this!! Also, the LG dishwasher seems to be very nice. Cleans and dries dishes very well! Quiet when running. Again, probably 5 stars for this DW.

Installation technicians were friendly and efficient. They installed our range microwave and dishwasher. They even gave us recommendations for how we can improve lines under our sink. They were professional and cleaned up any mess. Very pleased with them.

Thank you to Chris and Chris out of Atlanta for your patience in removing the old diswahsher and your expertise in the installation of my new Cafe. Best Buy’s all day wait was a bit much but im glad for the service. I will be returning the $35 Install Kit which is never needed on this model.

It took two attempts to install my new dishwasher. The first installer brought the dishwasher to my home and declared that we needed a drain line extension before he could install the new dishwasher. He told me I would need a plumber to add the drain line extension. He could not do it. The plumber removes a drawer and the drain line extension is there, just not hooked up to old dishwasher. So I paid for a plumber that I did not need because the first installer was lazy. Best Buy sent out a different installer to complete my job. I’m happy with the second installer but the first installer did not care. All he had to do was remove a drawer to determine if the drain extension line was there but he didn’t. Lazy!!!!!

I cannot say enough about Premiere Logistics and Transportation. They were stellar! Their service has set the bar. The team they sent went above and beyond from the moment they arrived, unloaded the dishwasher, brought it into the house and worked with the upmost professionalism to ensure everything was done perfectly. They went out of their way with the hookups and power supplies that required adustments so the machine would fit. They were cautious, very clean and thorough. This was by far the best experience I have ever had with an appliance installation. Kudos to Premiere Logistics and Transportation and their incredible team!!!

arrived early did a great job was quick and was very neat would highly recccomend

Rick from At Your Service was amazing! He explained step by step and took great care managing the new dishwasher while also attending to our home environment. No damage and efficient installation

The men who installed my dishwasher were very polite and quick.

The dishwasher was installed quickly without problems.

Works Great and it's so silent.. Definitely will recommend to my friend and families.

Jon was our service technician that installed our dishwasher. He was courteous and very knowledgeable about the product. He did a great job explaining the operation of the dishwasher. Very courteous and friendly. Completely cleaned up the work area and took away all the trash that was involved with the delivery. Two thumbs up

Professional, courteous, knowledgable and responsive!

nice++++++++++++++++++++++++++++++++++++++++++++++++

All parts and instructions were easy to follow. All was packaged with care too. Runs quiet and no spots! When done.

The G&B technician was on time and very polite and professional.

I purchased installation of my new Fridgidaire Gallery Dishwasher from Best Buy. The crew was great. It was a challenging install as the original d/w had been installed rather peculiarly but they were able to get everything to work. The same crew installed my refrigerator, washer and dryer. Very professional. And they cleaned up after they were done. You couldn't tell any work had been done except for the sparkling new appliance.

Dishwasher install seemed to have gone just fine, went as expected.

This dishwasher looks great, love the blue light that come on when it is working. It gets a load clean on Quick Wash, even without soap. Sensor buttons are located on top, very sensitive, if you touch a button by accident and it starts blinking, just touch it again and it will stop. Noticed a few customers were complaining about that.

Best Buy provided an excellent installer who was very nice and professional and did an excellent job of uninstalling our old dishwasher (including removing the house electrical line that was hardwired into the appliance) and getting it out of the kitchen and taking it away. He installed the new one, gave us some usage tips which called up the benefits of the new machine over our old one, and tested it before leaving. You can't really ask for more than that!

We needed multiple visits because there were plumbing problems, but after they were resolved, the installation was done very well and effieicently.