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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 22024 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

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    Rating 4.2 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers love the Dishwasher Install's overall performance, installation speed, and minimal noise level. Many customers mentioned leak prevention, capacity, and fit as additional benefits. However, some customers have reported issues with alignment and drainage. Overall, the positive feedback outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1017 Showing 20,321-20,340 of 22,024 reviews
  • Rated 1 out of 5 stars

    Incomplete installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't review it because the installation company couldn't figure out how to remove the old one TO install it! Most disappointing considering how much everything cost.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung Dishwasher

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    -Had problems on October 1st 2020 just before expiry of warranty expiry. We Checked the machine and it was indeed "Made in China" We paid a lot of money to purchase this and it has become useless.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher install didn't go very well. brackets were installed backwards so the DW was just sitting on top of the screws. when I opened the DW, the whole thing crashed down. Insulation was also installed incorrectly. I had to reinstall everything myself.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dishwasher will not dry dished-even on Sahara sett

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher will not dry dishes. Contacted Best Buy and they said call manufacturer. Whaaaat! Oh ya it was after 14 days from date of purchase and installation barley and I didn't buy the rip off plan to have some Geeks come fix a brand new dishwasher. My BAD! I thought I was buying a decent brand from a reputable box store. Should have paid more and gone to a dealer that has service.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't seem to be trained very well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer put a small chip in my counter and screwed the bracket in another area of the counter on in a way that the screw was crooked, so the screw went into my counter at an angle....few weeks later, the bracket is now hanging loose....BB needs to come out and fix it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very poor scheduling.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This installation was not completed. After 5 changes to the install date with the final change from a call on October 22nd to change the date to a week later, I cancelled the appointment and my kitchen remodel contractor installed. Needless to say I am highly dissatisfied.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not professional.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation took a month from the purchase, three visits from the technicians. I could have done it myself faster, and the dishwasher is not parallel to the counter, which I will correct.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Frustrated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Damaged dishwasher, had to be replaced. Second installation went better

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    never took anything and never installed anything.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY REFUSED TO INSall and refused to take away. they just dropped the boxes of appliances and said they have no idea how to take away the appliances

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor service technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our technician installed the dishwasher and obviously knew what he was doing. However, when asked about all the dirty prints left on it, he just smeared more on it and said " you need a special cleaner". I was able to wipe them off with a paper towel. He also left the insulation not taped down, so had to be asked to do it. He just didn't seem to have any pride in his work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Messy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did what they needed to get the dishwasher installed and left the mess for us to clean up. Basement ceiling tiles out of sorts and saw dust from drilling holes left on the ground. Would rather do the job myself next time if I knew job would be done the way it did.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your time totally not worth the aggravation Best buy has absolutely gone downhill the third party installation team they use Is absolutely a joke and totally useless

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Installation incomplete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was not completed,too big for opening by 1/2 inch. I believe an experienced guy could of put it in.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DISHWASHER DOESN'T WORK

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were nice & did try. No install kit was onsite (although ordered) so they used oart new & part old. End result is they removed old dishwasher, installed new & NEW ONE DOESN'T WORK. So we DON'T HAVE a Dishwasher (they said they couldn't rehook old one)

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    so so installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well yes, they installed the dishwasher, but it wasn't level, and my husband had to fix it... so not that happy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Had to hire someone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We never got the installation done by best buy!!! We were rescheduled four times. On last appointment, we got promised that someone would call or come out BUT NEVER HAPPENED. Not even a courtesy call was given to us, MUCH less our money refunded.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Inept installer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer had no clue what he was doing. BB would not fix the install. I paid someone else to come install correctly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher not installed correctly, it keeps dripping on to the kitchen floor. The installer said the dripping would stop after it ran a few cycles, but it still drips after 20 cycles and Best Buy has not been helpful sending a repair technician.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    G[od product for money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not installed properly. Can't open cabinet drawer and washer door at same time

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pacific 3rd party is incompetant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What install? 3rd party pacific ??? These are drawer type. Guy refused to read instructions. So I did. Not installed per instructions. Came out left hoses on bottom of cabinet. Thank gosh geek squad members coming out tomorrow to fix it.

    I would recommend this to a friend
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