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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 22024 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

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    Rating 4.2 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers love the Dishwasher Install's overall performance, installation speed, and minimal noise level. Many customers mentioned leak prevention, capacity, and fit as additional benefits. However, some customers have reported issues with alignment and drainage. Overall, the positive feedback outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1041 Showing 20,801-20,820 of 22,024 reviews
  • Rated 1 out of 5 stars

    Bad service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad I never got my service the guys said he couldn’t do it and left and now they say he did the service when he didn’t touch the dish washer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I'm a renter, not the landlord, so I need an invoi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worker took an additional $300 from me and did not give me the bill for almost a month

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does NOT CLEAN, Wasted Installation Cost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't clean well at all. I'm returning this dishwasher but wasted $190 on installation through BB in which the company that did the outsource installation were horrible and unprofessional.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad service again

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work not done! Arrived, didn’t have the parts again. And just left. 3 visits, work not done. Most probably can’t do it, guess I’ll just do it myself

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    never again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I gave it 1 star is because I couldn't give none. Very disappointed in this free installation that would have cost me an additional 300 dollars. I was told that I needed permits , electrician and a plumber. This is a replacement not a new install.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible service and installation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers just left and there is water running all over the floor, soaking the hardwoods and filling the cabinets. Can't get a hold of anyone to come and fix it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No call no show for my appointments for install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very dreadful communications- held on phone to get install appt. no call. No show. 45 min with virtual agent - again no call no show. . Finally cancelled install. Great inconvenience. Very bad business.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy should drop this company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outsourced installation company sent installer who was 30 minutes late--outside the 4 hour window of promise. The installer was in a rush at the end of the work day. He did sloppy work and actually damaged our countertop. We have submitted a claim.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Install it yourself or find someone else. They are

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed wrong. Best Buy won't do anything to help.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible experience

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was so late! Charge extra money on the side to have to go to Lowe’s to get a part. He was rude and unfriendly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer’s did not care and just wanted to get done and out, did not want to connect rubber flange and said not necessary

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pour Installer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was unprepared and used the wrong water line joint to connect the dishwasher to the existing line. Sink plumber had to come and rerun the supply line with the correct connections.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for uploading your review. Every project comes with its own challenges, obstacles, and requirements so that they can be executed to their maximum potential. While our goal is to always ensure that our customers are appropriately taken care of and feel like they are in the right hands, it seems like that may not have been the case here. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.

  • Rated 2 out of 5 stars

    Third Replacement Dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still had problems with 3rd replacement dishwasher.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a day off for installation wasted time never came did not even inform if coming or not. Have to reschedule it myself and my first use water coming out of sink air cap and water leaking from dishwasher hose, have to fix it myself. what a pain.......

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not. I repeat do not purchase and have a dishwasher installed by them. No call no show the first time. Broken appointment the second time, and late on the third appointment.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't speak very good or much English at all

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn't speak very good or much English at all and they were rushing and were on the phone the hole time they were here I would have rather installed it my self if I would have know how there were going to be

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    failed install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    install failed, dishwasher was not operational, needed to hire repair crew, was able to fix the problem

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Michael Truax

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was poorly accomplished and am working with BestBuy to get another technician to "reinstall". Cannot judge the product capabilities yet.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HORRIBLE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t care how it looks just how fast they are done Had to make a second appointment to have reinstalled after the first told us it is was it is

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dishwasher installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for this service and it’s still leaking. The dishwasher they removed never leaked. They did come back once and did not fix it. I was expecting them back but they never showed up. I’m going to call a plumber.

    No, I would not recommend this to a friend
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