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Customer reviews

Rating 4.3 out of 5 stars with 22024 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

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    Rating 4.2 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers love the Dishwasher Install's overall performance, installation speed, and minimal noise level. Many customers mentioned leak prevention, capacity, and fit as additional benefits. However, some customers have reported issues with alignment and drainage. Overall, the positive feedback outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1043 Showing 20,841-20,860 of 22,024 reviews
  • Rated 1 out of 5 stars

    Kept rescheduling my appointment and never install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy never actually installed my dishwasher. They kept putting me off and rescheduling my appointment so I finally hired a plumber to do it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Covid fail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to pay a plumber to install our dishwasher......due to pandemic restrictions. It took a while to get our install fees back from Best Buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    charged for nothing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never installed and I still paid for install. Delivery guys opted not to do. I had to have a different company install. Will not order appliances from here again

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I add installation so that son-in-law would have to install the dish washer himself. Hoses were not correctly connected. They didn't realize the problem until the service people were gone. My son-in-law had to do the installation himself

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible hired contractors. Geek squad and Sedgwick horrible still have a broken hot water valve.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wish I knew how to do it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad the one they sent was damaged because according to the geek squad guy who installed the replacement, the first one was poorly installed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid. Have professionals install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer's are a third party and are very unprofessional. They missed two scheduled appointments and didn't bother to call either time. They also didn't bother to test the products after install or demonstrate how the product works.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    FLOP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY DID NOT INSTALL MY DISHWASHER BECAUSE THEY INSTALLED THE ELECTRICAL BOX INCORRECTLY SO IT DIDNT WORK

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Says compete but I have no dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech came and hour before appointment then left. Then closed the ticket to complete. After 6 people I still have no appointment to receive dishwasher.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible experience with third party installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third party install company refuses to honor the 4 hour window that was agreed upon at time of purchase. Instead they say the consumer has no "right to select the window..the computer does all the routing". I guess it's ok for a Stepford wife.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dishwasher leaks, has taken 4 appointments to even get it hooked up, and it's leaking on the floor.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Instillation

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They never installed. Plumbing was incorrect. We got the repairs and called multiple times but nobody scheduled

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Water leaks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water leaks from a drain line of the dishwasher and caused a water damage inside the cabinet. When I found the issue, the area was already wet and soaked. Reinstallation is scheduled.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Maytag dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took seven tries to get installers who actually had tools and then twice because the dishwasher was damaged.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't recommend them

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They charged me extra pay($90) to replace the rubber ring of the hose which took less than 10mins to get it done.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Shut off valve

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not install due to technician stating I need to have water shut off valve under sink for dishwasher

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The reason I will never purchase best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were rude lied on us and refused delivery.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money. I went with the most expensive model because the sales person said it would have all the extras and premium quality... NOPE doesn't dry dishes all the way door sticks NOT HAPPY should have stayed with the cheaper one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Installer quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the fact that Best Buy offer's installations. The installer damaged the wall when removing the unit. and also damaged the opposite wall where the unit was installed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bestbuy installer bad deal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer connects dishwasher but leaves a screw lodged in the hot water tee and plugs off the sink line. Called him after he left 15 mins earlier and says to call a plumber. Amazing!

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate your feedback. We expect our Agents to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

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