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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 22024 reviews

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    Rating 4.2 out of 5 stars

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    Rating 4.2 out of 5 stars

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    Rating 4.2 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers love the Dishwasher Install's overall performance, installation speed, and minimal noise level. Many customers mentioned leak prevention, capacity, and fit as additional benefits. However, some customers have reported issues with alignment and drainage. Overall, the positive feedback outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1044 Showing 20,861-20,880 of 22,024 reviews
  • Rated 1 out of 5 stars

    The worst installation job.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leaks, kinked return line and installers didn't show for their their repair appointment. I had to get a plumber to fix this mess.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Damaged our floor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer came in and did not put down any protective covering when he removed our old dishwasher. He dragged the dishwasher across our wooden floor, leaving a gouge mark. He seemed completely unconcerned about the damage that he caused.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Appliances and installers were great. Delivery not

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am rating it this because of all the trouble we had just to get delivered . It was quite stressful. The installers were wonderful

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to install myself the tech guys wouldn’t install it because it didn’t have the connection they wanted well I installed it with no problems Best Buy techs dropped the ball this time

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's installer cause multiple issues that I had to have a plumber come out during emergency hours to repair on two separate occasions. Beware of their installers. Still working with them almost a month later to resolve these issues.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not installed correctly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dishwasher was NOT installed correctly and shifted all around in the space it was put in. very cheap rubber strips used to attach the dishwasher to the counter/cabinet

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation wasn’t very good. Dishwasher isn’t mounted correctly. Also not connected to proper pipe under sink.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unacceptable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The second install team broke a piece of the plumbing. We had to pay a plumber to fix. Totally unacceptable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disaster

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldnt install due to older piping. The soonest they could reschedule was two weeks later leaving me with no dishwasher.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dishwasher Installation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never say the installation kit that I was required to pay for I think the used the old hose never saw any of the fittings

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Was charged for a service I did not receive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home advisor came to my home and stated I needed it. Come to find out, I did not. Still waiting for my refund. Disappointed by Minimal follow up

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You left the new dishwasher sitting in my dining room without installing it. I paid for installation and to haul old appliance away. This is still not done. I am very unhappy!

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate your feedback. We expect our Agents to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TERRIBLE!!! I paid for this service 7/14/2021 and I have yet to get it installed due to “employee shortage” despite how many times I call them!! Horrible experience

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NO SUCH INSTALLATION TOOK PLACE!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NO SUCH INSTALLATION TOOK PLACE! Installers showed up with 4 appliances, but refused to install them (due to open renovation permit). NEVER a previous mention/warning about this!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Incorrect water drain line connection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer connected the water drain hose incorrectly. I had to get a plumber reconnect the dishwasher.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guy was friendly but left the drain unhooked and it made a mess in my cabinet. I hooked everything up and cleaned it all myself. Will not use Best Buy install again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    miscommunication galore

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are on our 4th installation date and still don't have the dishwasher installed. There has been miscommunication upon miscommunication every time they have come to our house.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate your feedback. It's always frustrating when an appointment is not up to standards and having your Agent miss visiting your home at the scheduled times is not a good way to start a business relationship. I do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope that you will give us a chance to make it right and reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 1 out of 5 stars

    No show

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contractor who was supposed to show up "got sick". I wasted an 8 hour day for nothing. Ended up installing it myself.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung appliances

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had nothing but issues. The range installers thru away a part that came with it and failed to connect the stabilizing hardware and the sales people have not helped at all!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate your feedback. We expect our Agents to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 1 out of 5 stars

    Device not secured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did not secure the dishwasher. stated the bracket was not sent and he will get one and come back. Still waiting

    No, I would not recommend this to a friend
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