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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 22024 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers love the Dishwasher Install's overall performance, installation speed, and minimal noise level. Many customers mentioned leak prevention, capacity, and fit as additional benefits. However, some customers have reported issues with alignment and drainage. Overall, the positive feedback outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1045 Showing 20,881-20,900 of 22,024 reviews
  • Rated 1 out of 5 stars

    Leak problem after installation service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad service. There was a leak after the installation and no one answer. I had to pay a plumber to fix the problema and I had to pay 450usd.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Costly repair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the dishwasher installation people left i had to call a plumber because they broke a pipe under the sink

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn't finish the installation properly. Also didn't wear shoe cover during the whole process. In short, don't use the installation from Bestbuy. Price wise Bestbuy is ok with rewards and price match. But thrid party installation sucks.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Installation never occurred

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation process through Best But was a nightmare. The service company kept sending guys for the wrong job and on the wrong dates. Finally hired an outside source to complete installation for which I'm supposed to be reimbursed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Late as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I choose Best buy to install my appliances I end up kicking myself. Waiting until after 5pm on a Friday when I requested a morning appointment.... Grrr!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes you select one star - if I could I would select negative- 6 weeks still not working and getting different stories from Best Buy-Zero help or resolution so far

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the installation of my dishwasher it started leaking. I had to have the Geek Squad come out and they fixed the leak. He said it was from the prior installation he didn't tighten something so it was leaking

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy Failure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned item,major damaged caused at warehouse and still tried to install. Ordered other items to be delivered, and Best Buy failed on so many levels. Now in dispute with BB due to the fact they will not credit my card back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People that installed my diswaher damage my newly paved concrete had it blocked off with yellow tape but installers decided to take it down. therefore ruined my 10,000 dollar driveway company did not accept the damages done.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Install it yourself and get it done right

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was free but I wish I had done it myself. Dishwasher is not level and the top rack always slides out

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after 90 days!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this dishwasher with installation service 3 months ago and it stopped working now! We tried to contact Best Buy but the line's always busy. This is extremely terrible customer experience!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Installation was a major headache.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We couldnt even get our dishwasher installed in a timely fashion.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though there is an existing dishwasher the installer said he could not do it and left it sitting in my kitchen.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dishwasher was not securely fastened. Now, the unit has a connection leak causing the dishwasher to show LC error less than a year after installation.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    “Install” doesn’t actually mean install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “Install” doesn’t appear to actually be install. They came and wouldn’t install the new dishwasher because the old one wasn’t uninstalled. What!!?!?!?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dishwasher installation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Minus 5 stars. Worst experience ever. Three attempts - all failed. We really wanted to pay extra in order to spare ourselves a hustle - what a mistake.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DoNotBestBuyEver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can I post a ZERO? It wasn't worth the wait! Installer wouldn't even try to install the machine.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t use this service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t use this service! It’s a nightmare. Technicians do not know what they are doing. Spend the money to hire a professional plumber, you won’t regret it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Installers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t use Best Buy installers, They don’t do the right job!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    SEE BELOW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SEE BELOW. THEY ARRIVED WITHOUT CALLING OR PROVIDING 3 HOUR WINDOW WHICH WAS PROMISED BY BESTBUY.

    No, I would not recommend this to a friend
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