Customer Ratings & Reviews

Installation of replacement dishwasher was flawless. Door is perfectly vertical and flat, and front is completely aligned with counter-top front.Door open/closure is smooth and balanced. The care and attention to leveling and alignment were evident, throughout the installation process. Would ask for this team, for any future appliance installation/repair.

They were on time and did an okay job, luckily there were two of them, one installer was honest and thorough but the other install was rushing to finish.

I was really pleased with the install process. He called before coming in the timeframe I was given. He was friendly and courteous. He cleaned up after. He was efficient and did a great job. He also answered all my questions I had and gave me recommendations on how to take care of it and keep it well maintained. I would definitely recommend this service to anyone.

I paid for the installation, which was very expensive, and moreso since i bought 2 dishwashers, and had to pay separately for each one, rather than a discount for the second one or a package deal. The cost was $250 each, totaling $500! The first installation team came and installed both dishwashers in a total of about 30 minutes; and they raised potential problems with the installation even before examining the location of the installation well. Despite recommendations we made, they installed it rapidly and without being thorough. They did not follow standard installation procedures as recommended in the installation booklet. 2 days later. one of the dishwashers fell out of alignment with the other and became loose and wobbly. So I had to call back to have them fix the initial installation. They came back and fixed the problem, but should have reinstalled the 2 dishwashers the right way according to instructions. Rather, they tried to temporarily "fix" a problematic installation, and it took a long time and a lot of my insisting that it be done right before they left. Hopefully, the same initial problem will not present itself again! But Best Buy should insure that its third party installation companies hire competent and careful installers, esp. given the steep cost; and there should be a review undertaken by Best Buy afterwards, to ensure that there is a proper handshake between BB and its installers. I implicitly trust Best Buy but no longer can implicitly trust that its business partners will do the right thing when they deliver and install on behalf of BB!

The installation service man came and not only they took care of the disposing of the old machine, they fixed the outdated plumbing system so that we are up to code (for extra charge of around $150 if I recall correctly) and installed the new machine for us. They also did a quick run on the machine to make sure it works fine, and it is great!

The installer did a great job and she seemed to know what she was talking about and offered advise on not overusing cleaning agents and also offered advise on not overusing washing machine soap as well.

The same guys that put the dishwasher had earlier put in our microwave. They are very good at installs and fast. Very polite to deal with. They were part of the reason we purchased the dishwasher at Best Buy. Only down side was they were very late from the scheduled time they were supposed to arrive.

The delivery crew went above and beyond to install the new dishwasher. It fits into the space better than the previous one did. Great Job!!

Received first dishwasher damaged. Customer service then set up a new delivery. including installation. Representative was extremely helpful & professional. Installer was very thoughtful, polite & professional

I could not imagine a better installation. Came at agreed time, had appropriate tools, consulted with us about appropriate local details, installed, tested, found problems , brain stormed, took corrective measures, retested. All well. Took their leave all well since.

They arrived on time. Did a very clean job. They were professional. They had expertise in their work. They did not cut corners. I was very happy with the service.

Love the 3rd rack option, runs very quiet. A joy to operate

Quick and professional installation. Installers were excellent

On time, super fast & got it perfect the first time!

We had a new dishwasher delivered and installed within two days of purchasing it online. It was delivered and installed on a Saturday, and the delivery came at the beginning of the delivery window. I think the window was between 9 AM - 11 AM and he arrived at 9 AM on the dot. Very impressive. Quick installation and everything works as expected. Very pleasing experience.

Very good dishwasher and extremely quiet. Replaced a thirteen year old unit so it took a little getting used, primarily because it does not have a heating/dryer element. Be sure to read and follow the instruction manual to optimize the drying function. Lots of good features for placement of dishes, glasses, utensils, and pans.

[Employee of bestbuy] Installers did a great job and everything is working properly. I would not want to install something myself that is working around water and electricity.

This Bosh dishwasher is noticeably quiet and well made. The installation was great, and the installation crew were "covid" compliant. They took extra care of moving our old dishwasher out and installing the new one. Couldn't be hipper!

The installers went above and beyond in order to install my new dishwasher. This was not an easy task for them in a home built in 1976. The duo said " we will make this work" and they did!!!The installers that I have had the opportunity to meet from Best Buy have always exceeded my expectations. Thank you so much for having a can do attitude.

Installers did an excellent job. My first schedule was not showed up after waiting my half Saturday then I called to receive a bad message and got promised with compensation gift card. Took many reschedules and tons of calls and few weeks to come and cost my Saturday to get it in. Promise of gift card is fake. Installers and delivery are excellent.