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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 22024 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers love the Dishwasher Install's overall performance, installation speed, and minimal noise level. Many customers mentioned leak prevention, capacity, and fit as additional benefits. However, some customers have reported issues with alignment and drainage. Overall, the positive feedback outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1052 Showing 21,021-21,040 of 22,024 reviews
  • Rated 1 out of 5 stars

    Gave up on Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not want to wait until August or later so we got our own plumber to do the job.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still waiting for installation 4 weeks later, appointments not well organised

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited 2 months only for the install team to show up without my dishwasher. How does that happen?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Patiently waiting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed but does not work, still waiting for replacement. Already January. Purchased in Nov 2022.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible installation of dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the dishwasher but the installer that came did a terrible job. The dishwasher is not installed correctly. Very disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Installation never happened

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was never installed. The delivery guys are extremely rude. Called and complained and never heard back. Shocker

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's third party installer, not BestBuy technician. Terrible installer. Did not do the job correctly. I had to fix things myself.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not sure he knew what he was doing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I either got a lemon or the installer wasn't knowledgeable and didn't know what he was doing. I have to wait a minimum of 1-3 hours before I am "allowed" to run a load.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Had to install it myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer couldn’t do the install. He suggested calling a plumber but I ended up installing it myself. It actually wasn’t easy, so I’ll give him that. But I expected more from Best Buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Damaged door on Kitchenaid dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Original delivery of dishwasher had damage on the left side of door. Same for the replacement. Now the 3rd delivery and damage on right side of door. Think they have a quality problem.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad installation company

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did not show up the 1st time. Very bad installation company. ill-equipped, unprofessional

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pain!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers want everything ready so that basically they connect a couple pipes, level it and plug it in. Even a non-mechanically inclined can do the job! DIY!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Leaking dishwasher, no support

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud crack noise and leaking after the third use. Best Buy says they cannot schedule service because it is a Whirlpool.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unsuccessful Installation by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never buy an appliance from Best Buy again, IF GEEK SQUAD WAS TO INSTALL IT. After several tries, and 3 different D/W, another installation company was sent out and did an excellent job.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Highly disappointed and angry.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There aren't words for an experience this terrible. I should've stuck with delivery only.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DishwasherInstallation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG technician said that installers screwed up the installation that distorted the above surface of the dishwasher and the door opening sensor.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible service - I would not order again. The installation contractor came before the dishwasher was even delivered and they wouldn't wait. We had to schedule this 3 times. What a horrible setup.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not install right. did not ancor down. did not explain anything. When left no water was turned on.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    House installation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst experience we've ever had with customer service.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had to run a hose and now a drawer doesn’t close

    No, I would not recommend this to a friend
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