Customer Ratings & Reviews

The techs were great. They were able to remove the old dishwasher which was difficult with older copper lines limiting removal. They were able to install a newer flexible line and the dishwasher with no problems at all.

The man came and installed the dishwasher. He even had extra hosing. He was courteous and extremely professional. I've had 2 installs with Lowe's (total disaster) and installs by Home Depot. They were fair, not particularly good. The last one said he didn't have a long enough hose (the hose was 8') and the distance was 5'. He probably had another install and didn't want to work that hard!? That was the last time I attempted to buy an appliance from Home Depot. I canceled the sale and went with Best Buy. The best decision I've ever made! I will always go back to Best Buy.

My dishwasher was installed and they ran a cycle to make sure it was working properly. Not only did they do the job right, they took the time to answer my questions about how to use the dishwasher and I did have questions because the one they were replacing was 20 years old and I knew the technology had changed quite a bit. Oh, and they were on time, too.

The install team was GREAT they were in and out FAST they did clean up when finished as well

Great job- great team. Very timely, gave me constant updates as to arrival time. Once onsite Very polite & efficient. 5stars & A+!

THis guy was wonderful. He was swift and efficient

Installation was easy to schedule and the installers were on time. They did a good job; the dishwasher is secure and operational

honestly the dishwasher is technically installed, which is great, and so the service was technically completed, but they also 1) took longer than anticipated 2) apparently (from plumber friend) overcharged 3) broke / further contributed to the breaking of sink fixture... so its like... thanks? I think; will be going with friend for all future purchases tho I think

The installers were great! Very efficient, respectful and explained what they were doing. No issues with the installation and dishwasher works great

The installers were professional and the installation itself was fine. However, I had to have special fittings installed for the water feeds and Best Buy did not inform me about this item. Cost an additional $150 which was unexpected.

Very professional and knowledgeable about installation.

Best Buy subcontracts the install service, and We had great service from a team from ‘Best Yet Installations’. I must preface this by noting the delivery, haul away old dishwasher & install new - was delayed substantially beyond the originally planned time frame, but I believe that was confusion re what I was told by scheduling, and what was actually scheduled. I was informed early of the discrepancy, kept informed and just happened to have a rare day I could be that flexible. The actual service was great. After pulling the old machine, the installers accommodated time I wanted to clean in that area before installing new machine. They were polite and tolerated my repairing an opening in the subfloor (10+ min) as well. My Bosch dishwasher was a tight fit at the end of a long day, I’m sure - but they persevered and made it happen. The two men doing the service were polite, professional, efficient, answered questions and cleaned up everything before leaving. They were careful with the appliance, and took time to walk me through how to use it, noting all manuals, complimentary products, etc. I’d definitely book them again.

The young man who came out to do the installation on our new dishwasher was really pleasant and very professional. He answered our questions and freely gave us explanations on what he was doing. He did a very good job and would highly recommend his services to anyone needing it.

The installers came on time, gave helpful suggestions, competently installed the dishwasher & took the old one out without incident. They were clean and polite - I wished I had the same result with all of my appliance installers.

Pretty quiet, attractive cabinet, and seems to work well. Overall satisfied.

Very quiet and fits lots of dishes, utensils, flatware.

I finally found a new product that really works. Great dishwasher!

The entire delivery & installation experience was ridiculous. Delivery was scheduled for 11/27/18 – they never showed - never called – the people I spoke to promised I would receive a call & just didn’t care. You promised the delivery date just to get the sale. I called – spent hours just listening to the music while I worked. I was disconnected a couple of times. Promises were made, and none were kept. Delivery date was moved to 12/27/2018 then 12/18/2018. They showed up to deliver before 8:00 am – we were scheduled for 12:00 to 6:00. They delivery people took half of the silverware basket. When I called no one cared – I was told a lot of things, but no one was willing to help me. I never received a call back. I was even told I could buy another basket. Disconnected when I made sure the person had my contact info. Insulting. I’ll pay more for an appliance rather than purchase from Best Buy. You don’t care about my experience, so I don’t expect you will post my review.

On time and everything as promised. Thanks. The old dishwasher removal and new installation using Best Buy is seamless!

Expert installers. Used top of the line kits to hook dishwasher up and carefully worked around my recycle bin, which was between the sink and the dishwasher. Everything works well and the area was left clean and neat on departure.