Customer Ratings & Reviews

Love the 3rd rack option, runs very quiet. A joy to operate

I was really pleased with the install process. He called before coming in the timeframe I was given. He was friendly and courteous. He cleaned up after. He was efficient and did a great job. He also answered all my questions I had and gave me recommendations on how to take care of it and keep it well maintained. I would definitely recommend this service to anyone.

The installer was great; he was in and out in a reasonable amount of time.

My water connection was not originally done correctly, so the delivery team left my old dishwasher hooked up and my new dishwasher in a box in my kitchen. My brother helped me install my dishwasher...it said on the booklet it should sake 1-2 hrs to install (took us almost 5 hrs because I had to run back to town to get a connector). But, it is done and it works, and I only had to "pay" my brother some vegetables from my garden and was reimbursed the installation and haul away charge from Best Buy.

Exceptional installation, fast , high quality workmanship. Could not ask for a better job.

The installation for my KitchenAid dishwasher could not have been any more smooth. They called a couple nights before the installation was to take place to remind me. They called the morning of the installation (because I was having an afternoon install) to remind me. Then they called me about a half hour before they were to arrive. They arrived about 5 minutes early. The young man (David) was super polite, super quick and still very thorogh. He happened to be Vietnamese as is my wife also Vietnamese. He exlpained everything about the functions of the dishwasher to me in English and then translated everything to my wife in Vietnamese which I was very grateful for him to do. This was the quickest and best installation I've ever had. I don't think you can go wrong with the Geek Squad. I had a 65" LG big screen installed about 3 months ago and had the same experience on that install. Keep up the god work Geek Squad.Super

Quick and professional installation. Installers were excellent

Two people arrived to install a dishwasher. Their communication ahead of their arrival was excellent and they arrived when they said they would. They were smart, polite and well-dressed. They even put booties on over their shoes before coming in the house even though I told them that it wasn't necessary. The one element that stopped the install cold was that I have aluminum wiring in the house. Even though I've had other dishwashers hooked up directly to the wiring for over twenty years without an issue, Geek Squad will not connect an appliance to aluminum wiring. That might be only in my area but it would be a good idea if you asked in-store before purchasing the install for this product.

The plumber that delivered and installed our dishwasher was on the grumpy side. I chose not to respond and everything worked out fine. He actually did a great job with the tight fitup.

It's impressive how much stuff you can cram into this dishwasher, largely due to the deepest 3rd rack we saw in our search. Dishes come out clean. Plastics come out dry-ish. I still wonder if the (more expensive) Bosch definitely system would do better. All in all a great dishwasher.

I paid for the installation, which was very expensive, and moreso since i bought 2 dishwashers, and had to pay separately for each one, rather than a discount for the second one or a package deal. The cost was $250 each, totaling $500! The first installation team came and installed both dishwashers in a total of about 30 minutes; and they raised potential problems with the installation even before examining the location of the installation well. Despite recommendations we made, they installed it rapidly and without being thorough. They did not follow standard installation procedures as recommended in the installation booklet. 2 days later. one of the dishwashers fell out of alignment with the other and became loose and wobbly. So I had to call back to have them fix the initial installation. They came back and fixed the problem, but should have reinstalled the 2 dishwashers the right way according to instructions. Rather, they tried to temporarily "fix" a problematic installation, and it took a long time and a lot of my insisting that it be done right before they left. Hopefully, the same initial problem will not present itself again! But Best Buy should insure that its third party installation companies hire competent and careful installers, esp. given the steep cost; and there should be a review undertaken by Best Buy afterwards, to ensure that there is a proper handshake between BB and its installers. I implicitly trust Best Buy but no longer can implicitly trust that its business partners will do the right thing when they deliver and install on behalf of BB!

Installation of our new dishwasher went well. Technicians showed up on time and wa very courteous and professional.

The installers went above and beyond in order to install my new dishwasher. This was not an easy task for them in a home built in 1976. The duo said " we will make this work" and they did!!!The installers that I have had the opportunity to meet from Best Buy have always exceeded my expectations. Thank you so much for having a can do attitude.

Very satisfied with install. He was a total gentleman. He explained what he was about to do and reviewed the booklet with me on how to operate. The Do's and Don'ts. Cleaned up area well. Answered all my questions.

The installion team were amazing. Incredibly helpful professional and gave a bunch of great tips. Could not recommend them more. Had a bad experience previously with Best Buy but these two were so good I wouldn’t hesitate to recommend. An absolute home run

The third party plumbing company called two days beforehand, which was nice. I saw a review saying the model I bought was really hard to install, but the two strapping young lads who installed mine didn't seem to have an issue and I haven't had any leaks yet.

The technician was very careful when installing the dishwasher so that he didn't damage the floor. He verified that everything was in working order before leaving. He cleaned everything before leaving.

Installers did an excellent job. My first schedule was not showed up after waiting my half Saturday then I called to receive a bad message and got promised with compensation gift card. Took many reschedules and tons of calls and few weeks to come and cost my Saturday to get it in. Promise of gift card is fake. Installers and delivery are excellent.

Excellent installation by the TotalTech installer. Called to inform me of his anticipated arrival time and did a great job. Very happy with our new dishwasher.

Great job! The guy who installed my dishwasher did a fantastic job. He said he had been doing this for 17 years and it showed; he had the entire job completed in one hour! He knew what he was doing and did a very professional job. I would highly recommend him.