Customer Ratings & Reviews

The men who installed my dishwasher were subcontractors, not Best Buy employees. The men were very knowledgeable and were very efficient. What would have been nice was if there was some way to give a heads up as to what was required in order for them to do the install. In my case, there were plumbing parts I could have purchased ahead of time because of the building codes in my city. They charged me $75 each for a shut off valve and a water hammer and also had to charge to pull a plumbing permit. So even though you pay for installation, you still end up paying the installers more money to install it up to code.

They did a wonderful job with the dishwasher install.

Guy that did the install was very prompt and on time . Very professional service and would recommend him for any installation. Great job

We were very pleased with the cost, friendliness, efficiency and excellent installation by the Best Buy crew. It was also great to have them take away our old dishwasher at a reasonable price.

Installed promptly and much sooner than competition. Install date was 5 days after purchase date. Another dealer, who also had item on back order was two weeks after it was received in their warehouse to install.

The team, lead, apprentice (son), and fabricator were outstanding. Very concerned about the house and cleaned up all residual detritus, (boxes, spare parts, etc.). They also allowed me access after removal of old oven and dishwasher to vacuum and mop before installing the new items.

The crew arrived on time and went right to work. They took the time to explain everything to me. I was amazed at how fast they finished. They knew what they were doing. If I need them again I hope I get the same crew.

We.ordered a Samsung dishwasher along with install. We had to postpone the delivery for a week. We needed a GFI installed before the dishwasher would be operational. BestBuy gave us a new date and afternoon delivery & install time. On the day of delivery we were called and told they were running early and would be at our residence two hours early.. The delivery personnel came and were very courteous and professional. I already removed the old dishwasher because of the install of the GFI.. They installed the Samsung and hauled the old dishwasher away. We were pleased with the results.

They are very careful moving misc away in the kitchen. Cleaned up everything afterwards. More importantly installed the dishwasher with much attention to detail, fully tested it and informed me how to operate the dishwasher. The dishwasher runs so quietly and everything comes out clean.

My installer was professional, friendly, and informative. He told me more about the product and it's features, than the sales guy! It was installed neatly, they took my old one to the curb for garbage day, and then he showed me how to use my new dishwasher. Very pleased with the service.

John took care of everything. He removed the old machine upgraded the install to 10 foot hoses. made all adjustments and leveled the machine. No problem getting the machine in over the floor tile. Excellent job!

Jason was fantastic. Was very fast and efficient. Made sure equipment was covered and clean when entering my house. Was careful not to damage anything. Offerd to haul my old disheasher away and went over features and made sure it worked and wasnt leaking before leaving

I got a narrower window for delivery and they kept to it. They were efficient cortious and explained in simple terms how to use the appliance. Absolutely no complaints

He did a great job! He had to improvise to get the new dishwasher into a space that the old one had been for 25 years!! He cleaned up the connection areas and got the new one running quickly and efficiently. Great job!

Install went smoothly and the delivery men were fast clean and very respectful

This is the quietest dishwasher ever! We have to actually put our ear next to it to see if it’s running!!! Does a super job cleaning even the dirtiest dishes! Everyone should have this dishwasher…. hands down !!!

Fast friendly and made sure I was happy with the placement and double checked my hoses and for any leaks I will always recommend

Maurice installed my Kitchenaid dishwasher swiftly and efficiently. He was very nice and explained the features and how to use it. I am scheduled to receive a new washer and a new dryer next week. I hope he is the installer again.

The installation tech was outstanding. The dishwasher installation was a little tricky due to the type of floor and counter tops we have and he took the time to make sure that it was done correctly and without any damage.

The Lonestar installation team was great. Worked efficiently, cleaned up all waste materials, tested the dishwasher and explained its operation to me.