Customer Ratings & Reviews

The installer was very knowledgeable and eager to please. Very good experience.

The service team that installed my new dishwasher was top notch. They were extremely polite and answered all my questions while completing the installation without any problems. This is the first time I have ordered installation service through best buy and would highly recommend for dishwasher servicing.

The guys that installed it was pretty quick and did a good job. I was a little nervous at first as the drive up in an unmarked truck. They were contracted by Best Buy. I was expecting a Best Buy delivery employee. I just feel a little more comfortable with that. They did a good job though.

Our installer was very professional, quick and tidy! He was able to work around our pets and the other workmen doing renovations in our home! He provided a demonstration on how to use the dishwasher and gave a good tip on not adding jet dry, as this dishwasher doesn't need it! :)

I have only had the dishwasher for a week, but all seems to be working well. There is a dent in the front panel, but Best Buy responded appropriately and I already have an appointment for them to return and replace the panel. Overall, I am happy with the installation and customer service in dealing with the issue.

2 servicemen spent about 30 minutes installing and taking old dishwasher out. Everything installed and works great. They explained everything they did and showed how to use the dishwasher.

The installers did a great job and tested it before leaving

The installation ran smoothly. No problems at all. The dishwasher is great!

Ok it took forever and a day it seemed at the time, but the staff installing the product did great when the team was finally dispatched to do the job. The scheduling was problematic and required way too many phone calls on my part to get someone out there when anticipated for weeks. One bit of advice, our installers did great, but after they left I noticed a streaky stain on the exterior that made my heart sink. Luckily it wasn't a stain just an oily streak, so give a quick once over cleaning to the unit exterior with stainless steel cleaner to make it shine. Customers, make sure that thing looks great before they leave - I was so worried it was scarred but it wasn't.

We have our Kitchen Aid dishwasher installed last month. Works great.

Installers showed good knowledge installing our new dishwasher. They had to make an adjustment to their initial plan, but did so without pause. They cleaned up everything and wiped down all surfaces!

The installers came within the planned time. We had to wait several weeks for a machine to be available because of pandemic limits, and also because our towns of Santa Fe and Albuquerque NM have less inventory than bigger cities. The work was done correctly as far as we know, although we were delivered a shorter hose connection than we paid for. The guys made it work. Within a month, the soap dispenser did not work but that is a product quality issue, not an installation issue.

This is really not a GeekSquad Install. They really farm it out to a third party. Our installers were on time and did a good job. I wish they would have cleaned up after they left.

The men were excellent in all areas, They kept us informed as to when they were coming and they showed when they said they would. They were pleasant and worked nonstop until the washer was installed and functioning.

AIC Alliance did a great job installing my dishwasher! This was a do-over from a prior installer who did do the job correctly.

The installation kit was a required purchase with a new dishwasher although there was noting wrong with the parts on the old dishwasher. My biggest complaint is that the installers took parts that weren't used with them including the 6" line cord. I asked for it and was told it wasn't in the lit. I doubt that but they opened the kit in the back of their truck and I never saw what was in it. I can always use extension cords in my business and making one is very simple with one end of the cord already present.

installers were very knowledgeable and very fast and professional

You can trust in best buy's services, they come through on time and install your dishwasher without hassle just as the advertised service. Always recommended to replace your sink incinerator at the same time of a dishwasher install.

I was extremely happy with the Best Buy installation the two technicians were professional and asked If I had any questions and advised me to remember to register my dishwasher for warranty. They did take their time and do a good job as it was a tight squeeze in the height of the new dishwasher.

I was a bit concerned when just one person showed up to install my dishwasher, but that concern was unfounded. The guy knew his stuff - had my machine installed and the old one removed in no time at all! Big time cool...!