Customer Ratings & Reviews

Had never had professional installation before. Was happy with technician that came. He worked very efficiently and showed me a few key things about running my new dishwasher before leaving. Placed my old washer out in garage to make it easier for us to haul away.

The delivery came on time, installation was done in a timely manner. The installers were friendly and were helpful, showing me how to use the dishwasher.

Technician knew exactly what he was doing and he installed dishwasher perfectly. Saved me so much aggravation! He had all the right tools and you could tell he had installed wire a few!

Excellent installation. Technician was prompt, professional and very knowledgeable. Knew exactly what he was doing and explained everything well. Very courteous and customer friendly.

The serviceman who came was exceptional. He took all COVID pre-cautions and explained how to use the machine. He did an exceptional job installing everything under the sink, and his craftsmanship was exceptional.

Jonathan was very professional and organized during our dishwasher installation. He had all the proper tools and knowledge to satisfactorily complete the job.

The men who came to install our dishwasher did an excellent job. They were efficient and kind. They also gave us instructions on how to operate it.

Very quiet and I mean quiet ! Barely notice it running except for water changes. Overall functions and display to controls seem proper and easy to work.

Bruce & Justin did a great job with the communication before they arrived, were prompt and friendly, and did an excellent job installing the dishwasher. They did not leave until it was perfectly balanced and I knew how to operate it the first time.

My dishwasher was installed prior to the virus restrictions. He was in and installed and hooked everything up in good time. Ran a test load and all was good. He was quick & efficient, cleaned up his mess & very courteous.

The guys that installed my Dishwasher were very good. They came on time and everything was neat and clean when they left. The problem is it takes too long to get an appointment. Purchased 4/11 and Installed 4/28. Also those doing the scheduling do not talk to each other. I had more than one time that these guys were coming. Phone vs email vs Text. The installers eventually called themselves.

Michael installed my dishwasher and did an amazing job. Not only did he take the old one out and install the new one, but we noticed that the weight of the countertop was giving on the cabinets and dishwasher due to the previous owner not securing the dishwasher completely. Michael went above an beyond to ensure the dishwasher was not only installed correctly but also made sure it was secured. Amazing service!

The man who removed our old dishwasher and installed our new one and as so great. He was very friendly and explained to me the problems he ran into removing the old one because it was installed wrong. He showed me how to use the new one when he was as done

We received great communication from the Geek Squad with updates on our scheduled delivery and install of the dishwasher. The service provider was quick, efficient and cleaned up after removing the old dishwasher. Would definitely use this service again.

Old dishwasher was really wedged in. These guys gently got it out and carefully got new one in. Then ran into a snag because of water line in the way so they went in crawl space and cut pipe and lowered it to dishwasher would fit. Can't say enough good about these 2 men!

Awesome installation experience. The technician was so professional, knowledgeable and personable. Went over everything about the dishwasher. Really appreciate the information he provided.

I love this dishwasher. It replaced a Maytag washer that was only 4 years old. The Samsung cleans better than any other dishwasher I have owned, and I think I have owned about every dishwasher brand in the US that there is from top of the line to bottom of the line. You know the lipstick marks on glasses that remain with the old dishwasher? None remain with the Samsung. No need to rinse dishes. Easy cleanable filter. Cookie sheets come out sparkling clean, even the caked on hard gunk comes off. Coolest feature ever is that the dishwasher opens when finished and cools down the dishes. Now, I have only had this dishwasher for a few weeks, and time will tell if it stands up to the test of time. Best Buy installer was great. Top service, very helpful.

I run the dishwasher after dinner; in the morning they are clean and dry, which are my 2 main requirements. The quiet operation is a bonus. The door is a little tight and the controls require careful reading of the manual, but not really a problem.

For the short time we've had it, it is very quite, does a very good job on dishes and silverware. Have not used it on pots and pans, so I cannot comment on that aspect.

The skilled gentleman who came to do our install were polite and professional, making sure all aspects were addressed. Will definitely use this service again when buying other appliances from Best Buy.