Customer Ratings & Reviews

We have had this dishwasher for almost a month now and we love it. It is super quiet which we wanted bc our kitchen opens up to our living area. The Best Buy installer was very professional, clean, and did a great job.

After having to reschedule numerous times due to Covid we finally had it installed and are very happy with the machine and installers Professional fast and clean. Good response from store regarding install.

Only complaint is that the prongs to hold plates are short and at an angle. Our plates are thick so we have to load in every other slot. Everything else is great!

First off, the actual installation performed by the technicians went well, as they were both professional, and did a very good job. Now, for the rest of the story. I purchased this dishwasher on 2/23, and set up a delivery date of the afternoon of March 2nd. Around lunchtime on the day of delivery, I got a call from the delivery service,(The Geek Squad, or as found the real name of Installations Inc.) Someone called telling me that their delivery truck broke down and wouldn't be able to do the install. Then he preceded to ask me which delivery date was more convenient to me, March 18th, or the 27th? I replied that those dates were totally unacceptable, as that the closed date was 16 days away. I asked the man, as to why they could not use another truck, or rent one. He could not give me an answer. I was very upset, and wanted to talk to his Supervisor. He told me he would call me, which he didn't. Later in the day, someone else called, who was not a Supervisor, asking me again, which date was acceptable, the 18th, or 27th? Again, I said neither date is unacceptable, as they were 16 plus days away. Again, I asked to talk to a Supervisor, and still to this day, have not talked to one. I went back to Best Buy to talk to the woman I had purchased the dishwasher from. She was also a floor supervisor, and her name was Franki. She was very polite, and told me she would check into it, and call me back. She never did. A few days later, I did however talk to her Supervisor, and I believe her name was Rose. She was very understanding, and also gave me an additional 100.00 off of my purchase, and got my delivery moved up to the 13th. I still wasn't happy with the date, but she said she had no control over the delivery dates, as they are contracted out. I thanked her for her efforts. Finally, the day before the delivery, I got a call to confirm my delivery. She told me my time would be between, 4-8 pm. I told her I had a very important appointment that evening at 7pm, and I needed an earlier appointment. She told me, she would put me at the front of the list, and I told her that they could even show up earlier than 4pm, as I would be home. She told me that she would try for earlier than 4pm, but that worst case scenario, I would be first on the delivery list. Again I was disappointed, as the installation team showed up at 7:15pm, and I missed my scheduled appointment that was at 7pm. So, because of a broken down truck, it still took an additional 11 days, and I also missed an important appointment. I will never buy anything from Best Buy again, that requires an installation. Stay away from the Geek Squad, and consider yourself warned.

The installation was quick and it fit perfectly in the space.

I don’t know if anyone at BB Office reads this. The crew was good. Being hit up for the additional $95 plumbing was a bummer. It was a $35 part at the most, they were already here and I paid for the full installation. He didn’t have to do the electrical junction box that was part of the labor. So the 5 minute plumbing cost should have been waived instead of the electric. I calculate I paid $60 extra for nothing!

Installers text day before and called before they came, same day. Arrived on time and were very professional, courteous and abided by covid and respectful house rules.

The men from your installation company were on time and very professional. The dishwasher was installed with out issue and works great.

Installers were neat, professional and knowledgeable. Called first, arrived early, completed quickly. Quick demo. Install looks good and runs great. Thanks Guys!

They called to reschedule my appointment, so that was an inconvenience, but on the rescheduled time and date, the installers kept me informed of when to expect them. They were prompt, professional, and got the job done. They made sure everything was satisfactory before leaving.

Installers were great. Very friendly and knowledgeable and explained the entire process. They even used some additional materials to make sure there was no gap. Great job

We are very pleased with th quietness of operation. The 2 features we like are; 1) the bottom up direct spay for silver basket & 2) the additional fan drying capability.

Rick from At Your Service was amazing! He explained step by step and took great care managing the new dishwasher while also attending to our home environment. No damage and efficient installation

We were very pleased with the installation service on our new dishwasher. The service was quick, and the workspace was left clean and neat. The Technician was friendly and fully explained the operation and features of the new dishwasher. We did have a problem with an original schedule being missed because the unit was damaged when they went to pick it up; but a second installation date was set four days later and everything went smoothly and to our complete satisfaction. The plan was for the old dishwasher to be put on our drive to be picked up later but the installer had plenty of room on his truck so he took it with him - another "win" as far as we are concerned. Highly recommend the service.

Installer was excellent, friendly, and efficient. In and out. No problems.

Knowledgeable, detail oriented and efficient installation. I highly recommend this installer.

Best Buy's Tech installed a dishwasher in our kitchen. He was very professional. He explained what he was doing and why. He also wore covering over his shoes as to not mar the flooring, and very careful when bringing the appliance into our home

I was very pleased with how respectful the installers were of my hardwood floors. Not a scratch! Not an easy space to install, plus a number of stairs to installation site and no complaints within earshot!! They did an excellent job and left the site clean.

Excellent seemless install by a very professional installer. Very impressed. Dishwasher instructions and testing gave me all I needed to be confident in my new Bosch dishwasher.

Dishwasher was installed in a professional manner without any issues. Thank you.