Customer Ratings & Reviews

The installation went very well! The two installers gave me great tips on how to save money and wear and tear on the washer to extend the life of the product!

Both dishwasher installers were friendly and technically smart. No issues installing the new dishwasher and removing the old one.

My installation was very smooth. Installer was very professional. He did a great job. Would recommend him anytime.

Installation was quick and quiet. Installers were on time and notified me of problems in advance, offering options for resolution without pressuring me to go for the higher priced one, which in itself was quite reasonable.

showed up on time, very clean installation, pleasant experiance

I like the features of the Thermador dishwasher. This is the third one that I have had since December so I hope that I don't have to return this one. Being able to wash four loads of dishes during the Christmas holiday was great.

The installer came on time, explained what he was doing (I asked), worked quickly & neatly, and showed me how to use the machine. The dishwasher's been in place a few weeks now, and everything works fine.

Stalling technician was fast and knowledgeable! Took time to show us how it worked.

Installation was quick and easy with no problems at all.

Excellent installation. Why must I add 50 characters? OK, The quick brown fox jumped over the lazy dogs!

Cleans very well. Slightly noisier than my previous Bosch. Still has the same problem with the bottom rack: if you place something on one side it seems to get the drawer out of balance and it comes off the shelf track. Very annoying bending over and trying to get it back on track. I would have thought they'd have fixed this problem by now. I really liked the previous model (which is why I bought another one), but this one is not quite as good. I'd recommend with the caveat about noisier and the shelf track unbalance.

Hernon and Kevin were GREAT. Installation was done well. Machine is working fine.

My geodesic dome house presents challenges to nearly everyone installing something or working on the various parts needing work. This dishwasher installation was no different. Water supply valve was hard to find. A "standard" size dishwasher just squeezed into a "standard" opening in the cabinet lineup that had held two previous "standard"dishwashers. The Geeks stuck with it until finished, and pointed out a dent in the top edge of the stainless steel door, that I probably would not have noticed until after installation was complete. They instructed me to contact Best Buy to work out a solution to the damage. I chose their offer of a new undamaged dishwasher over a 10% reduction in my purchase price. The following week the new dishwasher was in place, and everyone was satisfied.

The installation was great; however, the redeming of the "gift" of $25 dollars that I had applied for never happened. Someone said I had two accounts and it went somewhere else. I have only ever had one charge card. It was disappointing to say the least. Then I got another "gift" for $50 if I would spend over $500, which I have never gotten the $25. What's the point. Very disappointing.

Very thorough and even helped with a loose pipe under our kitchen sink!

Had Best Buy install my new dishwasher 2 years ago. It just stopped working and I found out the installers had no clue what they were doing and almost burned the house down. I would not ever trust Best Buy TotalTech with anything electrical. The wire nuts that were on the neutral and ground wires had melted. The hot wires were just twisted and taped but the tape is all burnt off. Best Buy wants to charge me $125 to just diagnose the problem. The problem is their installation.

Dan was my sales associate and the technician. Both very professional and courteous. Installation was quick. Installers arrived early which made my day as I was able to get back to work early. Dan was very pleasant to work with and willing to order my dishwasher after explaining the time restraints due to manufacturing being behind due to Covid. I chose to go to Best Buy for all my customers and family members

Bought a new lg dishwasher (same one) from a big box home improvement store, they took over 4 weeks for delivery, I never got it. I called Best Buy, got the same dishwasher for a better price, and had it installed in less than 10 days. And the installers were great! Highly recommend!!

Installers were professional and efficient. Answered all questions and cleaned up after the install.

Knowledgeable, efficient installation. In and out in no time. Good incite into the mechanics of the machine.